Author Topic: PM freezes  (Read 4118 times)

Offline Brendan

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PM freezes
« on: January 10, 2016, 04:16:29 AM »
hello,

I ve very often the problem, that PM is freezing when using it on larger directorys, especially on network shares.
Even after waiting half an hour, there`s only the way of killing the app, what I can do.

using PM on Win7-64 ultimate
using the latest version of PM on win10

Offline Hayo Baan

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Re: PM freezes
« Reply #1 on: January 10, 2016, 12:29:42 PM »
If this happens again, can you post the PM.log file (Help|Reveal Support Data…)? That will probably give an indication as to what is causing this.
Hayo Baan - Photography
Web: www.hayobaan.nl

Offline Kirk Baker

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Re: PM freezes
« Reply #2 on: January 10, 2016, 01:09:57 PM »
I ve very often the problem, that PM is freezing when using it on larger directorys, especially on network shares.
Even after waiting half an hour, there`s only the way of killing the app, what I can do.

using PM on Win7-64 ultimate

You can disable filename extensions that you know you don't use.  If PM doesn't have to check for filenames then it can rescan folders faster, especially over network volumes.

• Optimized folder rescanning and added the ability to control what file associations should be searched. The following flags can be added to a text file named PMDebug.txt which should be placed in Photo Mechanic’s preferences folder:
   IGNORE_EXTENSION_THM (THM files are used with the CRW RAW format. If you don’t have CRW files then you can safely enable ignoring this extension.)
   IGNORE_EXTENSION_LZN (LZN files are for the open source RAW editor Lightzone. If you don’t use Lightzone, then you can safely enable ignoring this extension.)
   IGNORE_EXTENSION_FLT (FLT files are for the QImage printing application. If you don’t use QImage, then you can safely enable ignoring this extension.)
   IGNORE_EXTENSION_BIB (BIB files are used by the Bibble RAW editor application. If you don’t use Bibble, then you can safely enable ignoring this extension.)
   IGNORE_EXTENSION_RDSF (RDSF files are used by the RAW Developer application. If you don’t use this now extinct application, you can safely ignore this extension.)
   IGNORE_EXTENSION_NKS (NKS files are used by Nikon Capture NX-D. If you don’t use this application, you can safely ignore this extension.)
   IGNORE_EXTENSION_XIP (XIP files were generated by older versions of Photo Mechanic prior to the existence of XMP sidecar files. Unless you’re browsing folders that were edited by a much older version of Photo Mechanic, you can safely ignore this extension.)
   IGNORE_EXTENSION_IDSF (Iridient Developer 3, if you don’t use this software you can disable this extension safely.)
   IGNORE_EXTENSION_IDPRE (Iridient Developer 3, if you don’t use this software you can disable this extension safely.)
   IGNORE_EXTENSION_ORI (Used with the latest Olympus cameras, if you don’t use Olympus cameras this extension can be safely ignored.)

Ignoring all of these extensions should make scanning large directories on your network drives somewhat faster.

-Kirk

Offline Brendan

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Re: PM freezes
« Reply #3 on: January 12, 2016, 10:10:17 AM »
The following flags can be added to a text file named PMDebug.txt which should be placed in Photo Mechanic’s preferences folder:

Do u mean in AppData/Camera Bits Inc/Photo Mechanic/PreferencesGeneralSettings ?
using the latest version of PM on win10

Offline Kirk Baker

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Re: PM freezes
« Reply #4 on: January 12, 2016, 01:00:35 PM »
The following flags can be added to a text file named PMDebug.txt which should be placed in Photo Mechanic’s preferences folder:

Do u mean in AppData/Camera Bits Inc/Photo Mechanic/PreferencesGeneralSettings ?

Close.

AppData/Camera Bits Inc/Photo Mechanic/PMDebug.txt

It should be a plain text file with each of the ignore names followed by a tab or space and then the word ON

-Kirk

Offline Brendan

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Re: PM freezes
« Reply #5 on: January 12, 2016, 01:01:39 PM »
?

IGNORE_EXTENSION_THM ON
IGNORE_EXTENSION_LZN ON
IGNORE_EXTENSION_FLT ON
IGNORE_EXTENSION_BIB ON
IGNORE_EXTENSION_RDSF ON
IGNORE_EXTENSION_NKS ON
IGNORE_EXTENSION_XIP ON
IGNORE_EXTENSION_IDSF ON
IGNORE_EXTENSION_IDPRE ON
IGNORE_EXTENSION_ORI ON
using the latest version of PM on win10

Offline Kirk Baker

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Re: PM freezes
« Reply #6 on: January 12, 2016, 02:13:09 PM »
?

IGNORE_EXTENSION_THM ON
IGNORE_EXTENSION_LZN ON
IGNORE_EXTENSION_FLT ON
IGNORE_EXTENSION_BIB ON
IGNORE_EXTENSION_RDSF ON
IGNORE_EXTENSION_NKS ON
IGNORE_EXTENSION_XIP ON
IGNORE_EXTENSION_IDSF ON
IGNORE_EXTENSION_IDPRE ON
IGNORE_EXTENSION_ORI ON

Looks good.

-Kirk

Offline Brendan

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Re: PM freezes
« Reply #7 on: May 04, 2016, 10:52:41 AM »
Kirk, that didnt help.
using the latest version of PM on win10

Offline Kirk Baker

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Re: PM freezes
« Reply #8 on: May 04, 2016, 12:43:31 PM »
Kirk, that didnt help.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]