Author Topic: Amazon S3 timeout issue  (Read 1152 times)

Offline spencer.skelley

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Amazon S3 timeout issue
« on: November 14, 2016, 05:28:35 PM »
Hi everyone,

My company is trying to utilize Photo Mechanic and Amazon's S3 service to upload videos, but we are running into problems.

When we try to upload, we get this error message: "Unable to upload: Timeout waiting for account parameters from server."

I have seen mentions elsewhere on this message board that the location of the Amazon severs can be an issue. But our server is configured for US Standard/East Region.

I am able to upload via CyberDuck, so it doesn't feel like a credentials issue.

Any ideas?

Offline Bob Russell

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Re: Amazon S3 timeout issue
« Reply #1 on: November 15, 2016, 09:06:22 AM »
Hi Spencer,

   Thank you for the update. I'm using the USA west location for my S3 buckets.  I'll try to setup a bucket on the eastern server to see if I am able to recreate your upload problem.