Trouble with brand new Laptop

[photoal]

New Mac Book Pro 15 inch with OS 10.12.5.  I can get color class or star ratings show up.  When transfer same files to another computer color ratings show up.  What gives?   Old Al

[Kirk Baker]

New Mac Book Pro 15 inch with OS 10.12.5.  I can get color class or star ratings show up.  When transfer same files to another computer color ratings show up.  What gives?   Old Al

You can or can't get color class or star ratings to show up?

On what kind of files?  Have you compared your IPTC/XMP preferences between the system that works as expected and the system that is giving you trouble?

-Kirk

[photoal]

I type on number 1 or 2 and no color class showed up.  but when I take the file to another computer they show up in Photo Mechanic.  How do you compare the IPTC/XMP preference?  old al

[Kirk Baker]

I type on number 1 or 2 and no color class showed up.  but when I take the file to another computer they show up in Photo Mechanic.  How do you compare the IPTC/XMP preference?  old al

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888  //  Fax: +1 503.547.2880

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]