Author Topic: Install not running on Windows 10  (Read 2493 times)

Offline okephoto

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Install not running on Windows 10
« on: June 26, 2017, 08:36:55 AM »
I reinstalled the latest version of Windows 10 Build 15063 and have installed Photo Mechanic Version 5 Build 18327.

PM 5 will not launch due to the scripting engine failing to initialize. I have reinstalled Photo Mechanic 3 times now with the same results.

Thanks,
Kevin




Offline Jerry H

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Re: Install not running on Windows 10
« Reply #1 on: June 26, 2017, 08:57:23 AM »
Hi Kevin,

I recommend that you restart your computer then right-click on the Photo Mechanic installer and choose "Run as administrator". If the problem persists, please contact our support department via email or phone so that we may investigate the issue further.

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

-Jerry

Offline okephoto

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Re: Install not running on Windows 10
« Reply #2 on: June 26, 2017, 09:22:05 AM »
Hi Jerry,

Worked great, many thanks.

Cheers,
Kevin