Author Topic: Pixelated images in contact sheet view  (Read 172 times)

Offline crjphoto

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Pixelated images in contact sheet view
« on: September 03, 2017, 02:33:06 am »
All images (JPEG and RAW files) in contact sheet view are pixelated and tried turning on/off sharpening previews but didn't really make a difference. Also tried adjusting cache but no luck there. When opening the image preview the image shows fine (not pixelated).

I'm running Mac OS Sierra 10.12.6 on my MacBook Pro (Retina, 13-inch, Early 2015) with 16GB RAM.

Photo Mechanic Version 5.0, build 18729 (fc44301)

Can anyone advise?

Online Kirk Baker

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Re: Pixelated images in contact sheet view
« Reply #1 on: September 03, 2017, 10:23:15 am »
All images (JPEG and RAW files) in contact sheet view are pixelated and tried turning on/off sharpening previews but didn't really make a difference. Also tried adjusting cache but no luck there. When opening the image preview the image shows fine (not pixelated).

I'm running Mac OS Sierra 10.12.6 on my MacBook Pro (Retina, 13-inch, Early 2015) with 16GB RAM.

Photo Mechanic Version 5.0, build 18729 (fc44301)

Can anyone advise?

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline crjphoto

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Re: Pixelated images in contact sheet view
« Reply #2 on: September 03, 2017, 04:05:45 pm »
Attached Kirk! Thanks look forward to your evaluation...

Online Kirk Baker

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Re: Pixelated images in contact sheet view
« Reply #3 on: September 04, 2017, 09:18:57 am »
Attached Kirk! Thanks look forward to your evaluation...

Hmm, nothing stands out in your log over the last few days.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

-Kirk

Offline crjphoto

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Re: Pixelated images in contact sheet view
« Reply #4 on: September 05, 2017, 06:38:44 am »
I seemed to have found a solution actually.

In PM's preferences "Contact Sheet," I selected "Best (uses more memory) under "High DPI Display Quality" and it seemed to have cleared the pixelation issue up.

I wish "Standard (fastest)" wouldn't cause any pixelation on my images though as it uses the least amount of memory.