Author Topic: New update knocks out PM5  (Read 169 times)

Offline Frank

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New update knocks out PM5
« on: October 06, 2017, 12:29:35 pm »
Just updated this evening and the installation which is usually smooth had a glitch. System said I could not have access. Tried ignore button and it seemed to install but I can no longer access PM5 at all.

Tried uninstalling and reinstalling but no luck.

See screenshot for error message.

 

Offline Jerry H

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Re: New update knocks out PM5
« Reply #1 on: October 06, 2017, 01:34:27 pm »
Hello,

Try restarting your computer then right-click on PM5SetupRxxxxx.exe and choose Run As Administrator.

HTH

-Jerry
« Last Edit: October 09, 2017, 10:22:42 am by Jerry H »