Author Topic: Card not erasing/un-mounting/voice tags lost  (Read 631 times)

Offline Andy Brownbill

  • Newcomer
  • *
  • Posts: 2
    • View Profile
Card not erasing/un-mounting/voice tags lost
« on: January 02, 2018, 08:01:22 pm »
Hi
First time post.......
When I ingest my Nikon D5 jpg images,  error message comes saying "ingest with 3 errors".  I have both delete after ingest and unmount disk after ingest boxes ticked. It is not deleting images and un-mounting disk.  It also fails to attach voice tags to the images.
Think this problem has only just started after an update on my mac?
It only seems to do it when there are 100 images or more.......strange.
Stats are:
Photo Mechanic Version 5.0, build 17719 (c8049ca)
Version 10.13.2 (17C88) MacBook Pro (Retina, 13-inch, Early 2015)
Hope someone can help please.
Regards
Andy
« Last Edit: January 02, 2018, 08:04:03 pm by Andy Brownbill »

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 18300
    • View Profile
    • Camera Bits, Inc.
Re: Card not erasing/un-mounting/voice tags lost
« Reply #1 on: January 02, 2018, 08:04:21 pm »
Andy,

When I ingest my Nikon D5 images,  error message comes saying "ingest with 3 errors".  I have both delete after ingest and unmount disk after ingest boxes ticked.  It is not deleting images and un-mounting disk.  It also fails to attach voice tags to the images.
Think this problem has only just started after an update on my mac?
Stats are:
Photo Mechanic Version 5.0, build 17719 (c8049ca)
Version 10.13.2 (17C88) MacBook Pro (Retina, 13-inch, Early 2015)

Please get the latest build of PM5: http://forums.camerabits.com/index.php?topic=11211.0

If this doesn't address the problem, then I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline Andy Brownbill

  • Newcomer
  • *
  • Posts: 2
    • View Profile
Re: Card not erasing/un-mounting/voice tags lost
« Reply #2 on: January 04, 2018, 12:36:40 pm »
Thanks Kirk.......just did a test and it seems to have fixed it....cheers!!!   :)