Photo Mechanic > General Discussion

Can't select ingest location

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stuuke:
I'm trying to ingest my Nikon D850 files to my iMac and PM won't allow me to select an ingest location. The window pops open for half a second and then closes. The files are on an XQD card, Sony XQD reader and my iMac is the latest model running 10.13.3. My PM is version 5.0 build 19094. I have the same issue when selecting a secondary destination. When I click ingest it says that a location has not been set. Any suggestions?

Kirk Baker:

--- Quote from: stuuke on February 07, 2018, 06:23:00 AM ---I'm trying to ingest my Nikon D850 files to my iMac and PM won't allow me to select an ingest location. The window pops open for half a second and then closes. The files are on an XQD card, Sony XQD reader and my iMac is the latest model running 10.13.3. My PM is version 5.0 build 19094. I have the same issue when selecting a secondary destination. When I click ingest it says that a location has not been set. Any suggestions?

--- End quote ---

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

stuuke:
Attached is the log.

Jerry H:
Thank you for the log file.

I didn't see any errors pertaining to the problem that you're having.

Can you send me screenshot of your Ingest dialog in Photo Mechanic when the error occurs?

You may also try unchecking the box "Run Navigation Services dialogs in a separate process" located in Photo Mechanic's Preferences under the Accessibility page, to see if this setting resolves the problem for you.

Thanks,

Jerry

stuuke:
Attached is a screenshot

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