Author Topic: Crashes of PM5  (Read 878 times)

Offline jordics

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Crashes of PM5
« on: March 17, 2018, 01:48:03 am »
I have many problems with PM. It crashes constantly, I don't know why! Can I help me. I send you the log file

Offline Kirk Baker

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Re: Crashes of PM5
« Reply #1 on: March 17, 2018, 03:22:12 pm »
I have many problems with PM. It crashes constantly, I don't know why! Can I help me. I send you the log file

I don't see anything that is out of the ordinary other than one of your disks is low on storage space.  Have you tested the RAM in your computer?  Bad RAM will surely make applications crash.

-Kirk

Offline jordics

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Re: Crashes of PM5
« Reply #2 on: March 18, 2018, 02:17:21 am »
Sorry, but I have 16 GB of RAM. I think is good. I have all the photos in a extern disk, with 3TB free

Offline Kirk Baker

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Re: Crashes of PM5
« Reply #3 on: March 18, 2018, 05:30:26 pm »
Sorry, but I have 16 GB of RAM. I think is good. I have all the photos in a extern disk, with 3TB free

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline Curlymac

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Re: Crashes of PM5
« Reply #4 on: March 30, 2018, 05:38:08 pm »
I have a similar problem and every update that comes out appears to make it worse. It starts when I change from one folder to another. First of all some of the thumbnails appear and if I try to click on another folder none of them appear. I have to restart my PC to get it to work again. I downloaded the latest version this morning and it has happened me three times today.
I am using it on a windows platform

Offline Kirk Baker

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Re: Crashes of PM5
« Reply #5 on: April 02, 2018, 09:23:41 am »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]