Author Topic: URGENT: Code Replacement Window Won't Stay Open  (Read 1183 times)

Offline goddenphoto

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URGENT: Code Replacement Window Won't Stay Open
« on: March 16, 2018, 08:58:18 AM »
MacOS High Sierra 10.13.3 - MacBook Pro 13" 2015

Photo Mechanic version 5.0.0.0 build 19252 (b2467f1)

Sorry to put help in the title but I'm at a stadium, the match is due to start in 1.5 hours.

My Settings > Code Replacements window doesn't stay open. When I click this feature I can see a window rapidly open and just as quickly close, it happens in a split of a second.

If I need to provide any other information please let me know.

Thanks.
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Offline Kirk Baker

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Re: URGENT: Code Replacement Window Won't Stay Open
« Reply #1 on: March 16, 2018, 09:18:18 AM »
MacOS High Sierra 10.13.3 - MacBook Pro 13" 2015

Photo Mechanic version 5.0.0.0 build 19252 (b2467f1)

Sorry to put help in the title but I'm at a stadium, the match is due to start in 1.5 hours.

My Settings > Code Replacements window doesn't stay open. When I click this feature I can see a window rapidly open and just as quickly close, it happens in a split of a second.

If I need to provide any other information please let me know.

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline goddenphoto

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Re: URGENT: Code Replacement Window Won't Stay Open
« Reply #2 on: March 16, 2018, 09:47:01 AM »
Thanks, attached
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Offline Kirk Baker

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Re: URGENT: Code Replacement Window Won't Stay Open
« Reply #3 on: March 16, 2018, 10:40:46 AM »
Thanks, attached

I don't see anything unusual in your log.  The system log (Console application) may have some clues.

I suggest doing a preferences reset.  Follow the instructions here: http://forums.camerabits.com/index.php?topic=8218.0

HTH,

-Kirk

Offline goddenphoto

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Re: URGENT: Code Replacement Window Won't Stay Open
« Reply #4 on: March 18, 2018, 02:30:17 PM »
Not sure what's going on.

I didn't get PM code replacements working on my MacBook, I've tried installing on my iMac now I'm home and the same thing is happening...
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Offline Kevin M. Cox

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Re: URGENT: Code Replacement Window Won't Stay Open
« Reply #5 on: March 18, 2018, 04:00:09 PM »
Same version of macOS on the iMac?
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