Author Topic: Getting the wheel  (Read 77 times)

Offline rugfoot

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Getting the wheel
« on: July 19, 2018, 03:51:36 am »
In the last few months, every time I go to Photomechanic once I have opened it, I get the Apple Wheel of Waiting for about 1 minute. If I change windows and return to the application, the wheel starts again. So I have to just sit there waiting for it to finish. If I close the app and re-open (clearing the cache) it seems to prevent it happening for a while, but soon after it starts happening again. What is the issue here and how can I fix it? Thanks for any help.

Offline Kirk Baker

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Re: Getting the wheel
« Reply #1 on: July 19, 2018, 08:06:33 am »
In the last few months, every time I go to Photomechanic once I have opened it, I get the Apple Wheel of Waiting for about 1 minute. If I change windows and return to the application, the wheel starts again. So I have to just sit there waiting for it to finish. If I close the app and re-open (clearing the cache) it seems to prevent it happening for a while, but soon after it starts happening again. What is the issue here and how can I fix it? Thanks for any help.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]