Author Topic: Can't Install  (Read 222 times)

Offline mudmonkey

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Can't Install
« on: September 04, 2018, 10:17:54 am »
Hi all
I am trying to download and install the trial version.
It gets to certain point in the installation and i get a message of feature transfer with catastrophic error , and when i click okay the install window disappears. i have cleaned up everything on my windows 10 desktop. Found a fix on internet but it does not resolve issue.
I tried downloading to my laptop and had no problems but not where i need it so uninstalled.
Problem is obviously with desktop.
The desktop came to me from a friend of a friend and they had PM (an earlier version) on it but it was not working when i tried it... wouldn't ingest photos. So i uninstalled it.
Have run 2 different file clenup programs to see if something was left after uninstall but that hasn't helped.
Any ideas  on what my issue is?
And a fix?
Thanks
Vicki

Online Kirk Baker

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Re: Can't Install
« Reply #1 on: September 04, 2018, 02:44:14 pm »
Vicki,

I am trying to download and install the trial version.
It gets to certain point in the installation and i get a message of feature transfer with catastrophic error , and when i click okay the install window disappears. i have cleaned up everything on my windows 10 desktop. Found a fix on internet but it does not resolve issue.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]