Author Topic: Errors during copy from camera card to USB external drive  (Read 98 times)

Offline Greg Halinda

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Errors during copy from camera card to USB external drive
« on: November 04, 2018, 02:48:40 pm »
Hi, when attempting to copy or ingest a group of JPEG+NEF files from CF and SD cards to external USB3 hard drives connected to my iMac, I'm getting partial or total failure to copy, with the Photo Mechanic error message : There were error(s) during the copy/move operation. This happens both using the iMac's internal SD card reader and an external Kingston USB3 card reader.

My system: iMac i7 3.5 GHz late 2013, OS High Sierra 10.13.6, 16GB RAM 1600MHz DDR3

Also, Photo Mechanic v5 build 19631 is taking 20-30 seconds to launch.

Any suggestions?

Offline Kirk Baker

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Re: Errors during copy from camera card to USB external drive
« Reply #1 on: November 04, 2018, 05:29:28 pm »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]