Author Topic: Cannot expand panels in Preview window  (Read 371 times)

Offline Brian Buttolph

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Cannot expand panels in Preview window
« on: February 06, 2019, 05:43:55 AM »
The right-hand side of the Preview window has the Info, Tasks, Crop, Zoom, Histogram, and Hightlights and Shadows panels. For some reason they are now grayed out and I can no longer expand them. What setting did I change that caused this to occur? Or is this a defect?

I'm running Photo Mechanic version 5, build 19728 on Windows 7 64-bit.

Thanks,
Brian

Offline Kirk Baker

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Re: Cannot expand panels in Preview window
« Reply #1 on: February 06, 2019, 07:43:44 AM »
I'd like to see a screen shot of this condition.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

Offline Brian Buttolph

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Re: Cannot expand panels in Preview window
« Reply #2 on: February 06, 2019, 11:17:40 AM »
Thanks Kirk. See attached.

Offline Kirk Baker

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Re: Cannot expand panels in Preview window
« Reply #3 on: February 06, 2019, 12:14:48 PM »
Clearly something is wrong, the expander triangles that should appear before each title are missing.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline Brian Buttolph

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Re: Cannot expand panels in Preview window
« Reply #4 on: February 08, 2019, 04:01:15 AM »
Thanks for the info, Kirk. I heard back from Bob Russell from tech support.

Quote
After reviewing your screen shot, it appears as if the separating bar between the Info panels and Preview image got moved about 1/2" to the right. This has hidden each of the twiddle triangles and main scrollbar. If you place your mouse on the edge between the panel and image, it should change into the double arrow icon. Click and drag to the left to increase the width of the Info panels. That should do it.

It worked! It's great to have this functionality back.
« Last Edit: February 08, 2019, 04:11:04 AM by Brian Buttolph »