Author Topic: PM6 Dropbox connection error  (Read 1805 times)

Offline Matthew

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PM6 Dropbox connection error
« on: March 25, 2019, 06:07:07 AM »
Great work. This is notably faster - and full screen mode is great too - nice to see PM6 reading all my PM5 settings by default too.

Could I just check one thing regarding Dropbox. I'm getting this error message when trying to link my account. If it's any use I have Business Dropbox account and have tried revoking access on Dropbox and then trying to re-add the account with no luck. Error message is below.

EDIT - Tried this on a second Dropbox account (non professional free account) and error message is the same.

« Last Edit: March 25, 2019, 09:28:03 AM by Matthew »

Offline cjpl2003

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Re: PM6 Dropbox connection error
« Reply #1 on: March 25, 2019, 10:05:49 AM »
Same here
I also have errors in the preferences tab, going from one tab to another I get dialog box 'The Parameter is incorrect' and have to close down by cancelling.
Also UI is taking too long to close dialog box!?

Offline Kirk Baker

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Re: PM6 Dropbox connection error
« Reply #2 on: March 25, 2019, 10:12:36 AM »
I also have errors in the preferences tab, going from one tab to another I get dialog box 'The Parameter is incorrect' and have to close down by cancelling.
Also UI is taking too long to close dialog box!?

On the IPTC/XMP preferences, look for the spell check setting and choose one of the languages from the popup menu.

-Kirk

Offline cjpl2003

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Re: PM6 Dropbox connection error
« Reply #3 on: March 25, 2019, 10:50:28 AM »
Thanks, seems to have fixed the preferences issue
Any update on the Dropbox issue?

Offline Kirk Baker

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Re: PM6 Dropbox connection error
« Reply #4 on: March 25, 2019, 11:03:12 AM »
We're looking into it.

-Kirk

Offline PhotoDawg94

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Re: PM6 Dropbox connection error
« Reply #5 on: March 25, 2019, 08:18:42 PM »
I'm having the issue too.  I did, however, get a confirm email from Dropbox saying that it connected, but PM6 doesn't seem to connect on its end.

Offline cjpl2003

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Re: PM6 Dropbox connection error
« Reply #6 on: March 26, 2019, 01:26:08 AM »
Yep got the same email but no connection

Offline cjpl2003

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Re: PM6 Dropbox connection error
« Reply #7 on: March 28, 2019, 12:38:15 PM »
Any update on this?

Offline Kirk Baker

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Re: PM6 Dropbox connection error
« Reply #8 on: March 28, 2019, 01:02:25 PM »
The problem should be fixed in the next build of PM6.

-Kirk

Offline cjpl2003

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Re: PM6 Dropbox connection error
« Reply #9 on: March 28, 2019, 02:14:36 PM »
Thanks

Offline PhotoDawg94

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Re: PM6 Dropbox connection error
« Reply #10 on: March 28, 2019, 04:35:08 PM »
Great, thank you!

Offline fabianlujan

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Re: PM6 Dropbox connection error
« Reply #11 on: March 29, 2019, 05:27:09 AM »
Same Dropbox error here.
Okay, next PM6 update!
Thanks

Offline fabianlujan

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Re: PM6 Dropbox connection error
« Reply #12 on: April 10, 2019, 02:29:24 PM »
Hello Kirk,
Dropbox is now working.
Tried to recreate my actual workflow and it uploads okay, but with two minor details:

* It doesn't follow the route I entered. The images are placed in the Dropbox root, into a folder called 'Apps/Photo Mechanic Uploads' and after that with the path provided.
That is, if my path is /folder1/subfolder1/subsubfolder1, it won't be placed in root\folder1\subfolder1\subsubfolder1
It will appear in Apps\Photo Mechanic Uploads\folder1\subfolder1\subsubfolder1

* The verification code seems to get disconnected or unlinked after a short period of time (5 min) and you have to verify again

That's all for now.

Thanks guys!

Offline Kirk Baker

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Re: PM6 Dropbox connection error
« Reply #13 on: April 10, 2019, 02:35:02 PM »
Tried to recreate my actual workflow and it uploads okay, but with two minor details:

* It doesn't follow the route I entered. The images are placed in the Dropbox root, into a folder called 'Apps/Photo Mechanic Uploads' and after that with the path provided.
That is, if my path is /folder1/subfolder1/subsubfolder1, it won't be placed in root\folder1\subfolder1\subsubfolder1
It will appear in Apps\Photo Mechanic Uploads\folder1\subfolder1\subsubfolder1

That's a limitation imposed upon us by Dropbox.  We're sand-boxed into that behavior.

* The verification code seems to get disconnected or unlinked after a short period of time (5 min) and you have to verify again

We'll have to look into that.

-Kirk

Offline Kirk Baker

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Re: PM6 Dropbox connection error
« Reply #14 on: April 10, 2019, 02:44:44 PM »
* The verification code seems to get disconnected or unlinked after a short period of time (5 min) and you have to verify again

Are you going to your Dropbox account and deleting the "Photo Mechanic Uploads" folder?  Doing so will definitely invalidate the access token, requiring you to verify again.

-Kirk