Author Topic: PM6 installation failure  (Read 1865 times)

Offline devenh

  • Sr. Member
  • ****
  • Posts: 435
    • View Profile
PM6 installation failure
« on: March 26, 2019, 10:18:47 AM »
I have PM5 installed on a Windows 10 desktop and a Windows 10 laptop.  The desktop PM6 installation went fine.

After installing PM6 on the laptop I get "One of PM's subsystems failed to initialize.  This may indicate an installation issue."  I re-ran the install and selected Repair.  Same result.  I uninstalled PM6 and reinstalled.  Same result.

Deven

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24767
    • View Profile
    • Camera Bits, Inc.
Re: PM6 installation failure
« Reply #1 on: March 26, 2019, 11:02:41 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]