Author Topic: PM6 just killed an image  (Read 2209 times)

Offline TGeist

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PM6 just killed an image
« on: March 27, 2019, 06:05:40 PM »
I just used PM6's "move" function and during the process PM6 came up with an error message.
After clicking out of it, the image in question was no longer on the source drive nor on the destination. All gone.

This is reproducible - restoring the image to its original location and moving again yielded the same result.

Appended screenshots show the messages I got.

Offline Kirk Baker

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Re: PM6 just killed an image
« Reply #1 on: March 27, 2019, 06:53:27 PM »
I just used PM6's "move" function and during the process PM6 came up with an error message.
After clicking out of it, the image in question was no longer on the source drive nor on the destination. All gone.

This is reproducible - restoring the image to its original location and moving again yielded the same result.

Appended screenshots show the messages I got.

I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline TGeist

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Re: PM6 just killed an image
« Reply #2 on: March 28, 2019, 04:55:54 AM »
Thank you Kirk!

(I am sure you are slammed these days, so thank you from all of us users!)

Here is the log file.

Offline Kirk Baker

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Re: PM6 just killed an image
« Reply #3 on: March 28, 2019, 07:12:35 AM »
Thank you Kirk!

(I am sure you are slammed these days, so thank you from all of us users!)

Here is the log file.

You're welcome and thank you for the log file.  Can you grab a screen shot showing the settings prior to starting the 'move' operation?  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG format screenshot.

Thanks,

-Kirk

Offline TGeist

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Re: PM6 just killed an image
« Reply #4 on: March 28, 2019, 11:44:40 AM »
Here are the settings.
BTW, I made another test - the image was initially moved to a volume on my NAS and I tried a move to a local SSD. Same result though.

Offline TGeist

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Re: PM6 just killed an image
« Reply #5 on: March 28, 2019, 11:49:19 AM »
I should also mention that it only happened with this one PNG. Other image files work properly.

Offline Kirk Baker

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Re: PM6 just killed an image
« Reply #6 on: March 28, 2019, 01:03:04 PM »
I should also mention that it only happened with this one PNG. Other image files work properly.

Can you share the PNG file with me?

Thanks,

-Kirk

Offline TGeist

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Re: PM6 just killed an image
« Reply #7 on: March 28, 2019, 05:11:31 PM »
No problem. It's an image I downloaded through Google image search. (Know these guys?  ;) )