Author Topic: Not scanning into catalog  (Read 421 times)

Offline JHJ

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Not scanning into catalog
« on: April 23, 2019, 02:45:41 PM »
When I scan a folder to the catalog nothing ends up in the catalog. The catalog shows no documents.
I am using Win 10.
I know it is going to be something simple but I don't see it.
Another problem is that I can't see everything in the organizer dialog box.
Jim

Offline Kirk Baker

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Re: Not scanning into catalog
« Reply #1 on: April 23, 2019, 02:55:54 PM »
I take it that you have a very high DPI screen?  This is a known problem that we'll solve before final release.

-Kirk

Offline JHJ

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Re: Not scanning into catalog
« Reply #2 on: April 23, 2019, 03:35:45 PM »
yes, 3840x2160.

Offline Kirk Baker

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Re: Not scanning into catalog
« Reply #3 on: April 23, 2019, 03:43:32 PM »
I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Windows Explorer window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline JHJ

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Re: Not scanning into catalog
« Reply #4 on: April 23, 2019, 04:12:46 PM »
Log attached

Offline JHJ

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Re: Not scanning into catalog
« Reply #5 on: April 26, 2019, 08:43:33 AM »
I am able to use the catalog now with the new PM update!