Author Topic: email errors out  (Read 674 times)

Offline ChuckC

  • Newcomer
  • *
  • Posts: 10
    • View Profile
    • Carstensen Photo
email errors out
« on: July 21, 2019, 05:19:09 PM »
Using latest issue Photo Mechanic Version 6.0, build 3331 (38ae33c). Apple MBP and Apple Mail. Upon trying to send a picture by email the error message is:


It is bogus message because all previous versions of PM were successful.


Help is appreciated. My email is properly set. console.log is blank.
Thanks,
Chuck
https://www.flickr.com/photos/carstensenphoto/
Fujifilm X-Pro2, X-E3, 16mm, 23mm, 35mm, 50mm

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21567
    • View Profile
    • Camera Bits, Inc.
Re: email errors out
« Reply #1 on: July 21, 2019, 05:31:30 PM »
I'd like to see your Photo Mechanic log.  In Photo Mechanic go to the Help menu and choose "Reveal Support Data..." and moments later a Finder window will come forward with the zipped log file selected.  Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your zipped PM log file.

Thanks,

-Kirk

Offline JHJ

  • Newcomer
  • *
  • Posts: 25
    • View Profile
Re: email errors out
« Reply #2 on: July 22, 2019, 04:33:04 AM »
The PM6 email function for windows still doesn't work either.

Offline ChuckC

  • Newcomer
  • *
  • Posts: 10
    • View Profile
    • Carstensen Photo
Re: email errors out
« Reply #3 on: July 22, 2019, 05:11:07 AM »
Kirk, Many Thanks for the quick reply. Zip file attached.



Thanks,
Chuck
https://www.flickr.com/photos/carstensenphoto/
Fujifilm X-Pro2, X-E3, 16mm, 23mm, 35mm, 50mm

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21567
    • View Profile
    • Camera Bits, Inc.
Re: email errors out
« Reply #4 on: July 22, 2019, 09:54:10 AM »
Chuck,

Kirk, Many Thanks for the quick reply. Zip file attached.

I see no errors related to email in your log.  For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]