Author Topic: Ingseting dulipcates help needed  (Read 1939 times)

Offline AllyStuart

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Ingseting dulipcates help needed
« on: August 10, 2019, 11:59:47 PM »
I have checked the box 'Incremental ingest:copy new photos only" and PM is still ingesting duplicates.

It's just ingested a 128gb card again!

I really need a fix for this.
Thanks

Photomechanic 5

Mac OS 10.13.4

Offline Mick O (Camera Bits)

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Re: Ingseting dulipcates help needed
« Reply #1 on: August 13, 2019, 12:25:26 PM »
For troubleshooting this, a call to the free support line would probably be faster. We can tell you this is supposed to work, but finding out why it is not working will take some back and forth. 

By email: support@camerabits.com

By phone: +1 503.547.2800 option 2

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Mick
Mick O
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