Photo Mechanic > Support
Ingest From Camera
ejatpa:
PM 6 and Windows 10
Using Lenovo Thinkpad and D3200 attached with a usb cable.
When I connect the camera I can see the file on the camera using windows file manager. But, when I try to ingest the files from the camera, I can't see the folder or the d3200 at all. I try selecting Disk and then rescan but the D3200 does not show up. I then try Folders and Add, I can select the D 3200 folder but it does not populate the ingest sources box in the ingest window.
Thanks
Kirk Baker:
--- Quote from: ejatpa on October 20, 2019, 12:17:01 PM ---PM 6 and Windows 10
Using Lenovo Thinkpad and D3200 attached with a usb cable.
When I connect the camera I can see the file on the camera using windows file manager. But, when I try to ingest the files from the camera, I can't see the folder or the d3200 at all. I try selecting Disk and then rescan but the D3200 does not show up. I then try Folders and Add, I can select the D 3200 folder but it does not populate the ingest sources box in the ingest window.
--- End quote ---
If it doesn't mount as an actual drive (assigned a drive letter) then PM won't Ingest from it. Sounds like you may have installed the manufacturer's driver software at some point which is enabling Windows Explorer to see it.
-Kirk
ejatpa:
Thank you for the reply. Why can windows see the camera and PM can't? Is there some way to get PM to see the camera?
Thanks
Kirk Baker:
--- Quote from: ejatpa on October 20, 2019, 05:19:09 PM ---Thank you for the reply. Why can windows see the camera and PM can't? Is there some way to get PM to see the camera?
--- End quote ---
No, not unless there is a setting in the camera that will make the card mount as a drive. Generally we recommend that you use a dedicated card reader. They're usually inexpensive and are faster than a camera connection.
-Kirk
ejatpa:
ok, thanks. I thought that in order to use live ingest, camera had to be hooked up via a cable.
Thanks
EJ
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