Author Topic: Cannot open external disk drive in the software  (Read 2632 times)

Offline scotgirl

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Cannot open external disk drive in the software
« on: March 08, 2020, 11:02:56 AM »
Mac OS Catalina Version 10.15.3
Photo Mechanic Version 6.0, build 4155 (e068498)

After the upgrade to Version 6, I can no longer open my external drive (named 8 Million) - as shown in screenshot.
I cannot see the arrow that allows me to show the folders.

I can open it fine in Finder and Bridge, but no longer in PhotoMechanic. This used to work fine with no issues in Version 5.
Can you please help how I can access this drive again?
Many thanks

Offline LarsN

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Re: Cannot open external disk drive in the software
« Reply #1 on: March 08, 2020, 01:49:24 PM »
This is an issue with Mac OS Catalina.

Go to System Preferences/Security & Privacy/Privacy/Photo Mechanic 6.app and check Removable Volums and you should be fine.

Offline LarsN

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Re: Cannot open external disk drive in the software
« Reply #2 on: March 08, 2020, 01:52:53 PM »
Sorry, one piece missing

System Preferences/Security & Privacy/Privacy/Files and Folders/Photo Mechanic 6.app

Offline scotgirl

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Re: Cannot open external disk drive in the software
« Reply #3 on: March 11, 2020, 07:44:17 AM »
Thank you soooo much!! This was driving me nuts :) All working now!! Thank you!!