Author Topic: Shell Extension  (Read 1204 times)

Offline RogerGW

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Shell Extension
« on: November 29, 2020, 02:34:13 PM »
When I try to open a JPEG file from Windows Explorer, a box appears that says:
"Photo Mechanic Shell Extension
CreateProcess failed."

I've restarted the computer and reinstalled PM, to no avail.

Running Version 6.0, build 5376, under Windows 10 Home, version 20H2
Roger Whitehead
Using PM 6.0, build 5376, under Windows 10 Home, version 20H2

Offline Kirk Baker

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Re: Shell Extension
« Reply #1 on: November 29, 2020, 03:12:37 PM »
Roger,

When I try to open a JPEG file from Windows Explorer, a box appears that says:
"Photo Mechanic Shell Extension
CreateProcess failed."

How is it that you're opening a JPEG?  Double-clicking it?  Drag and drop?

-Kirk

Offline RogerGW

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Re: Shell Extension
« Reply #2 on: November 29, 2020, 05:43:02 PM »
Sorry -- got that wrong. It happens when I right-click on a folder to open in a new contact sheet.

Roger
Roger Whitehead
Using PM 6.0, build 5376, under Windows 10 Home, version 20H2

Offline Kirk Baker

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Re: Shell Extension
« Reply #3 on: November 29, 2020, 05:53:50 PM »
Roger,

Sorry -- got that wrong. It happens when I right-click on a folder to open in a new contact sheet.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline RogerGW

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Re: Shell Extension
« Reply #4 on: November 29, 2020, 06:19:58 PM »
Will do. Thanks.

Roger
Roger Whitehead
Using PM 6.0, build 5376, under Windows 10 Home, version 20H2