Author Topic: PM 4.4.3 Crashes when dragging files to a new folder  (Read 8504 times)

Offline Marty Ojaste

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PM 4.4.3 Crashes when dragging files to a new folder
« on: May 13, 2006, 04:17:11 PM »
I was wondering if anyone is getting the same error crash I'm getting on Windows XP SP2 PM 4.4.3

- in PM I create a new folder and rename from "New Folder"
- Select a few files from an existing folder
- Drag them to the new folder
- Then PM crash

Sometimes is just goes to the crash reporting and other times I get an Application Error first.

The instruction at "0x7c168f1d" referenced memory at "0x0000001c". The memory could not be "read".

This was not in PM 4.4.2 and was first reported in 4.4.3 beta and seems to be in the released version.  Is it me or something I did?

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\Marty

Offline Kirk Baker

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #1 on: May 13, 2006, 04:37:35 PM »
I was wondering if anyone is getting the same error crash I'm getting on Windows XP SP2 PM 4.4.3

- in PM I create a new folder and rename from "New Folder"
- Select a few files from an existing folder
- Drag them to the new folder
- Then PM crash

Sometimes is just goes to the crash reporting and other times I get an Application Error first.

The instruction at "0x7c168f1d" referenced memory at "0x0000001c". The memory could not be "read".

This was not in PM 4.4.2 and was first reported in 4.4.3 beta and seems to be in the released version.  Is it me or something I did?

We were unable to recreate your crash.

When you create this new folder, is it in anyplace specific?  Give us a very detailed list of things to do and we'll see if we can reproduce the problem.  If we can reproduce it, we can fix it.

Does the Crash Reporter come up?  If so, please send in the report.  It can be *very* helpful.

Thanks,

-Kirk

Offline Marty Ojaste

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #2 on: May 13, 2006, 07:34:15 PM »
The crash reports were sent 4+ times. Did they get through?

It does not matter which (Sub)folder, or whether or not is is created.  The exact steps were;

- Start PM
- Select a folder by double-clicking.
- Select multiple files within that folder
- left-click and hold then drag and drop into any other folder
- crash

Nothing more complicated than that. It is happens everytime.

I will re-send the to Wincrashlogs@camerabits.com the latest reports in non-zip form.

Update:
E-mails to wincrashlogs@camerabits.com are being rejected; I re-sent them to support@camerabits.com
« Last Edit: May 13, 2006, 07:39:14 PM by Marty Ojaste »
\Marty

Offline Kirk Baker

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #3 on: May 13, 2006, 08:50:50 PM »
The crash reports were sent 4+ times. Did they get through?

No, none from you that I can tell.

Quote from: Marty Ojaste
It does not matter which (Sub)folder, or whether or not is is created.  The exact steps were;

- Start PM
- Select a folder by double-clicking.
- Select multiple files within that folder
- left-click and hold then drag and drop into any other folder
- crash

Nothing more complicated than that. It is happens everytime.

I did exactly that and it did not crash for me.

-Kirk

Offline Marty Ojaste

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #4 on: May 14, 2006, 07:12:41 PM »
I feel so special  ;D
\Marty

Offline Ken Wyatt

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #5 on: May 27, 2006, 09:38:32 PM »
Doesn't crash for me either...

Offline Kirk Baker

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Re: PM 4.4.3 Crashes when dragging files to a new folder
« Reply #6 on: May 27, 2006, 09:57:39 PM »
Doesn't crash for me either...

It turns out that Marty's system is a bit... unique.  Our Navigator/Favorites developer for the Windows version has been working with Marty to figure out what the problem is.

-Kirk