Author Topic: Problems importing files into Lightroom LRC  (Read 597 times)

Offline gianca49

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Problems importing files into Lightroom LRC
« on: March 31, 2021, 02:20:36 AM »
Hi Support
I am experiencing a very new problem since a few days while importing files from harddisk into LRC Lightroom classic when previously imported with Photomechanik onto the harddisk with INGEST command.
 
even without editing metadata or anything else I try to import into LRC I get this error message: Preview unavailable for this file (see screenshot)
if I try to one step further and import I get another error message from LRC: files appear to be unsupported or damaged:  see screenshot.
this is scary as it collides completely with my workflow.

if I import directly from the XQD card into LRC there is no problem. see screenshot 4

conclusion: PM does something on the file while importing onto the harddisk with command INGEST.
I have:
Photo Mechanic Plus Version 6.0, build 5716 (1c11781)
Catalina 10.15.7
LRC 10.2
camera: Nikon Z7 NEF files

please check this out.
thanks and best regards out of Switzerland.
Giancarlo Cattaneo

Offline Kirk Baker

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