Author Topic: Constant Application Not Responding  (Read 1007 times)

Offline megadamik

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Constant Application Not Responding
« on: June 13, 2021, 11:55:36 AM »
Operating System: MAC OS Big Sur
PM Version: 6.0 V5820

I'm a wedding photographer and the last two weddings I've tried to ingest and cull through have taken me 5-6 times it usually takes me. The application is continually freezing and saying "Application Not Responding" with the colorful little spinning wheel. 

The wedding I'm currently working on is 2,000 images // 54.6 gb (not as high as other ingests I've had with MUCH faster loading times).

Looking for some help because I'm at a loss of what to do. I'm so frustrated.

Offline Kirk Baker

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Re: Constant Application Not Responding
« Reply #1 on: June 13, 2021, 04:42:52 PM »
Operating System: MAC OS Big Sur
PM Version: 6.0 V5820

I'm a wedding photographer and the last two weddings I've tried to ingest and cull through have taken me 5-6 times it usually takes me. The application is continually freezing and saying "Application Not Responding" with the colorful little spinning wheel. 

The wedding I'm currently working on is 2,000 images // 54.6 gb (not as high as other ingests I've had with MUCH faster loading times).

Looking for some help because I'm at a loss of what to do. I'm so frustrated.

Is your macOS Big Sur fully updated (current update version is 11.4) ?

-Kirk

Offline megadamik

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Re: Constant Application Not Responding
« Reply #2 on: June 14, 2021, 07:39:50 AM »
Yes, it is. I updated when I was having issues with PM hoping it would help solve the problem. It did not.

Offline Kirk Baker

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Re: Constant Application Not Responding
« Reply #3 on: June 14, 2021, 09:00:39 AM »
Yes, it is. I updated when I was having issues with PM hoping it would help solve the problem. It did not.

For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]