Author Topic: PM6 Freezes when selecting Preferences etc  (Read 744 times)

Offline RETR_CB_Forum

  • Newcomer
  • *
  • Posts: 6
    • View Profile
PM6 Freezes when selecting Preferences etc
« on: July 23, 2021, 03:19:22 AM »
I am running Photo Mechanic Version 6.0, build 5820 (a6fdfbc) on Windows 10 pro x64 version 21H1 build 19043.1110  When I select edit/Preferences the program freezes and I have to use Task Manager to exit the program. This also happens with the keyboard shortcut and with anything in the edit/settings menu.

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24074
    • View Profile
    • Camera Bits, Inc.
Re: PM6 Freezes when selecting Preferences etc
« Reply #1 on: July 23, 2021, 08:17:56 AM »
For a problem like this, I suggest contacting our support folks at:

By email: support@camerabits.com

By phone: +1 503.547.2888

Hours: Mon-Fri, 9:00am-5:00pm [PST/PDT]

Offline RETR_CB_Forum

  • Newcomer
  • *
  • Posts: 6
    • View Profile
Re: PM6 Freezes when selecting Preferences etc
« Reply #2 on: July 24, 2021, 01:32:56 AM »
Thank you Kirk.  I've sent an email to support.