Author Topic: Ingest no longer launching after update  (Read 4796 times)

Offline a_mumford

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Ingest no longer launching after update
« on: August 15, 2021, 02:26:30 PM »
Not sure whether this happened after a Mac OS update or a PM+ update but the ingest dialog no longer launches when I insert a camera disk.

I have PM+ setup as in the screen shot and Image Capture set up as in the screen shot but the ingest dialog no longer comes up automagically when I plug in a camera card.

Nothing else has changed about my setup. Am I missing something ?

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #1 on: August 16, 2021, 05:25:32 AM »
Having the same issue Big Sur 11.5.2  -  Photo Mechanic Plus Version 6.0, build 5997 (a13e0cf)

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #2 on: August 16, 2021, 07:27:12 AM »
Having the same issue Big Sur 11.5.2  -  Photo Mechanic Plus Version 6.0, build 5997 (a13e0cf)

I just updated my PM6 from Photo Mechanic Version 6.0, build 5216 (bafac3a)  to   Version 6.0, build 5997 (a13e0cf)  it too will not launch ingest box.

Offline Kirk Baker

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Re: Ingest no longer launching after update
« Reply #3 on: August 16, 2021, 09:23:23 AM »
Can I get some information from both of you?

Open a Terminal window (Applications->Utilities->Terminal)

Enter the following after making sure that your camera card is mounted:

ls -alR /Volumes/NIKON

then press the tab key.  It should autocomplete the rest of the name of your card.  Then press enter/return.

Copy and paste the text that is output into a personal message to me.  Or you can post it here.

Thanks,

-Kirk

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #4 on: August 16, 2021, 09:30:52 AM »
Can I get some information from both of you?

Open a Terminal window (Applications->Utilities->Terminal)

Enter the following after making sure that your camera card is mounted:

ls -alR /Volumes/NIKON

then press the tab key.  It should autocomplete the rest of the name of your card.  Then press enter/return.

Copy and paste the text that is output into a personal message to me.  Or you can post it here.

Thanks,

-Kirk


Good morning Kirk

Last login: Mon Aug 16 12:27:11 on ttys000
guzmanphotoimac@Romeos-iMac ~ % ls -alR /Volumes/NIKON\ Z\ 6/



Offline Kirk Baker

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Re: Ingest no longer launching after update
« Reply #5 on: August 16, 2021, 10:27:28 AM »
Can I get some information from both of you?

Open a Terminal window (Applications->Utilities->Terminal)

Enter the following after making sure that your camera card is mounted:

ls -alR /Volumes/NIKON

then press the tab key.  It should autocomplete the rest of the name of your card.  Then press enter/return.

Copy and paste the text that is output into a personal message to me.  Or you can post it here.


Good morning Kirk

Last login: Mon Aug 16 12:27:11 on ttys000
guzmanphotoimac@Romeos-iMac ~ % ls -alR /Volumes/NIKON\ Z\ 6/

Hmm.  Was there no output after you pressed enter?

-Kirk

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #6 on: August 16, 2021, 10:45:40 AM »
Can I get some information from both of you?

Open a Terminal window (Applications->Utilities->Terminal)

Enter the following after making sure that your camera card is mounted:

ls -alR /Volumes/NIKON

then press the tab key.  It should autocomplete the rest of the name of your card.  Then press enter/return.

Copy and paste the text that is output into a personal message to me.  Or you can post it here.


Good morning Kirk

Last login: Mon Aug 16 12:27:11 on ttys000
guzmanphotoimac@Romeos-iMac ~ % ls -alR /Volumes/NIKON\ Z\ 6/

Hmm.  Was there no output after you pressed enter?

-Kirk

OOps Sorry didn't copy all info.  Here you go

Last login: Mon Aug 16 13:43:20 on ttys000
guzmanphotoimac@Romeos-iMac ~ % ls -alR /Volumes/NIKON\ Z\ 6
total 384
drwxrwxrwx@  1 guzmanphotoimac  staff  32768 Aug 16 12:27 .
drwxr-xr-x  17 root             wheel    544 Aug 16 13:43 ..
drwxrwxrwx   1 guzmanphotoimac  staff  32768 Aug 16 13:43 .fseventsd
-rwxrwxrwx   1 guzmanphotoimac  staff     38 Aug 16 10:37 .pmingest.dat
drwxrwxrwx   1 guzmanphotoimac  staff  32768 Aug 16 10:36 DCIM
drwxrwxrwx   1 guzmanphotoimac  staff  32768 Aug 16 10:36 NIKON
-rwxrwxrwx   1 guzmanphotoimac  staff    512 Jul 25 07:17 NIKON001.DSC

/Volumes/NIKON Z 6/.fseventsd:
total 192
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Aug 16 13:43 .
drwxrwxrwx@ 1 guzmanphotoimac  staff  32768 Aug 16 12:27 ..
-rwxrwxrwx  1 guzmanphotoimac  staff     36 Aug 16 13:43 fseventsd-uuid

/Volumes/NIKON Z 6/DCIM:
total 192
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Aug 16 10:36 .
drwxrwxrwx@ 1 guzmanphotoimac  staff  32768 Aug 16 12:27 ..
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Jul 25 07:18 100NCZ_6

/Volumes/NIKON Z 6/DCIM/100NCZ_6:
total 471488
drwxrwxrwx  1 guzmanphotoimac  staff     32768 Jul 25 07:18 .
drwxrwxrwx  1 guzmanphotoimac  staff     32768 Aug 16 10:36 ..
-rwxrwxrwx  1 guzmanphotoimac  staff     81920 Jul 25 07:18 NC_FLLST.DAT
-rwxrwxrwx  1 guzmanphotoimac  staff  48195072 Jul 25 07:18 _RGZ4426.NEF
-rwxrwxrwx  1 guzmanphotoimac  staff  48148480 Jul 25 07:18 _RGZ4427.NEF
-rwxrwxrwx  1 guzmanphotoimac  staff  48102400 Jul 25 07:18 _RGZ4428.NEF
-rwxrwxrwx  1 guzmanphotoimac  staff  47975936 Jul 25 07:18 _RGZ4429.NEF
-rwxrwxrwx  1 guzmanphotoimac  staff  48734720 Jul 25 07:18 _RGZ4430.NEF

/Volumes/NIKON Z 6/NIKON:
total 192
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Aug 16 10:36 .
drwxrwxrwx@ 1 guzmanphotoimac  staff  32768 Aug 16 12:27 ..
-rwxrwxrwx  1 guzmanphotoimac  staff      0 Aug 16 10:36 .PM_lock
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Jul 25 07:19 Z_6

/Volumes/NIKON Z 6/NIKON/Z_6:
total 128
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Jul 25 07:19 .
drwxrwxrwx  1 guzmanphotoimac  staff  32768 Aug 16 10:36 ..
guzmanphotoimac@Romeos-iMac ~ %


Offline a_mumford

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Re: Ingest no longer launching after update
« Reply #7 on: August 16, 2021, 11:55:10 AM »
For me I get "/Volumes/NIKON\ D500/" with autocomplete suggestions of "DCIM/" or "NIKON/" or "NIKON001.DSC*"

I do have ".fsevents" and ".pmingest,dat" if I cd to the mounted vol and ls -al

I'm assuming you don't want the "actual" directory listings beneath but can supply if wanted.

Thx

Andrew Mumford

Offline Kirk Baker

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Re: Ingest no longer launching after update
« Reply #8 on: August 16, 2021, 12:09:34 PM »
Andrew,

For me I get "/Volumes/NIKON\ D500/" with autocomplete suggestions of "DCIM/" or "NIKON/" or "NIKON001.DSC*"

I do have ".fsevents" and ".pmingest,dat" if I cd to the mounted vol and ls -al

I'm assuming you don't want the "actual" directory listings beneath but can supply if wanted.

No, it's OK.  I have enough info from Romeo and a couple of others.

Thanks,

-Kirk

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #9 on: August 16, 2021, 12:16:25 PM »
Kirk,

I just went back to Photo Mechanic Plus Version 6.0, build 5820 (a6fdfbc) and ingest opens as it should.

Offline Kirk Baker

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Re: Ingest no longer launching after update
« Reply #10 on: August 16, 2021, 02:16:06 PM »
I just went back to Photo Mechanic Plus Version 6.0, build 5820 (a6fdfbc) and ingest opens as it should.

If you performed a catalog upgrade on your catalogs with build 5997, you may run into issues using an older build with your updated catalogs.

-Kirk

Offline Rguzmanphoto

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Re: Ingest no longer launching after update
« Reply #11 on: August 16, 2021, 02:20:35 PM »
I just went back to Photo Mechanic Plus Version 6.0, build 5820 (a6fdfbc) and ingest opens as it should.

If you performed a catalog upgrade on your catalogs with build 5997, you may run into issues using an older build with your updated catalogs.

-Kirk

Kirk,

Thanks

I am using the current version, just wanted to see if the issue happened in 5820

Offline platti

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Re: Ingest no longer launching after update
« Reply #12 on: August 23, 2021, 12:03:56 AM »
Hi,

same problem here on Mac, I reinstalled the former version, now it works again.
The issue will certainly be solved ...
greets from a hill
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Offline Kirk Baker

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Re: Ingest no longer launching after update
« Reply #13 on: August 25, 2021, 11:10:54 AM »
The auto-ingest/erase disks problems have been fixed in this build:

http://forums.camerabits.com/index.php?topic=14397.0

-Kirk

Offline a_mumford

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Re: Ingest no longer launching after update
« Reply #14 on: August 26, 2021, 10:08:20 PM »
Thx Kirk