Author Topic: license overview  (Read 1012 times)

Offline Jaap van der Pijll

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license overview
« on: November 22, 2021, 09:42:51 AM »
license overview

I have just deactivated my third login on an old computer, I want to use this license on my new laptop (still to be delivered).
Q: Where can I see if this deactivation was successful.
Q: or, is there a general license overview for my account

thanks in advance,
Jaap van der Pijll

Offline ahoward

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Re: license overview
« Reply #1 on: November 22, 2021, 11:10:24 AM »
Generally, for this type of question, you'd want to send and email to support@camerabits.com

However, to Q1: with a successful deactivation, the number of activations on your account page will drop by 1 for each deactivation. You won't see a record that the deactivation happened, but the count on your page will update.

Q2: you can see your account page by logging in here: https://store.camerabits.com/account

That page uses different credentials than your forums.camerabits.com account, so unless you set the same password to both, that page may be asking for a different password.

Lastly, I took a look at your account and I can see that a successful deactivation on your License Key took place today.

Hope that helps!
« Last Edit: November 22, 2021, 11:38:27 AM by ahoward »

Offline Jaap van der Pijll

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Re: license overview
« Reply #2 on: November 22, 2021, 11:22:13 AM »
Thanks for the quick response and a quick look at my account.
Also found the overview.

Great, thanks Jaap