Author Topic: Contextual menu stopped working  (Read 1323 times)

Offline fotobarone

  • Member
  • **
  • Posts: 62
    • View Profile
Contextual menu stopped working
« on: February 17, 2022, 11:56:40 PM »
Hello Kirk, the contextual menu is nomore working on my iMac with MacOs Big Sur 11.6.1 (20G224)
PM Version 6.0, build 6245 (14de08a)
I've deleted the service and put it in place again after a restart, but all i get is a dialog window (attached) from which i cannot select any of the items in it, i can only click "cancel"
Thank you for your support,
Carlo

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24730
    • View Profile
    • Camera Bits, Inc.
Re: Contextual menu stopped working
« Reply #1 on: February 18, 2022, 07:30:55 AM »
Try choosing the Photo Mechanic application with that dialog.  The "Open with Photo Mechanic" service needs to know which Photo Mechanic app you want to launch.  Once that's done, you should be able to use it normally.

HTH,

-Kirk

Offline fotobarone

  • Member
  • **
  • Posts: 62
    • View Profile
Re: Contextual menu stopped working
« Reply #2 on: February 18, 2022, 07:38:56 AM »
The problem is that i cannot click any of those. They just do not respond. Only the cancel button is clickable

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24730
    • View Profile
    • Camera Bits, Inc.
Re: Contextual menu stopped working
« Reply #3 on: February 18, 2022, 07:48:17 AM »
The problem is that i cannot click any of those. They just do not respond. Only the cancel button is clickable

That's odd.  I don't know why the dialog provided by the OS wouldn't work normally.

Here's a workaround:

In the Finder, use the "Go to Folder..." command on the Go menu.  Enter:

~/Library/Preferences

Download the attached file (I've set it to launch the "Photo Mechanic 6.app" in the /Applications folder.)  If you've got the app stored somewhere else, you'll have to give me the full path to its location and I'll get you an updated file.

Put the downloaded file in that Preferences folder.

Try using the service again.

HTH,

-Kirk

Offline fotobarone

  • Member
  • **
  • Posts: 62
    • View Profile
Re: Contextual menu stopped working
« Reply #4 on: February 18, 2022, 07:56:22 AM »
Thanks Kirk, now it's back to work..!

Cheers,

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24730
    • View Profile
    • Camera Bits, Inc.
Re: Contextual menu stopped working
« Reply #5 on: February 18, 2022, 08:14:19 AM »
You're welcome, Carlo.

-Kirk