Author Topic: Ingest hangs  (Read 5092 times)

Offline pdlarry

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Ingest hangs
« on: August 04, 2007, 05:03:29 PM »
I had to abort an ingest task, and subsequent ingest attempts all hang...  please help

PD

Offline Kirk Baker

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Re: Ingest hangs
« Reply #1 on: August 04, 2007, 05:47:04 PM »
I had to abort an ingest task, and subsequent ingest attempts all hang...  please help

What version of PM are you running?
What OS are you running?

Have you tried quitting and relaunching PM?

-Kirk

Offline pdlarry

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Re: Ingest hangs
« Reply #2 on: August 04, 2007, 10:06:58 PM »
4.5.1.1 on Win XP

does PM write any files to the memory card from which it's ingesting?  i tried quitting (well, killing the process) and restarting, even reinstalling the app, but no use.

thx

Offline Kirk Baker

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Re: Ingest hangs
« Reply #3 on: August 04, 2007, 10:15:19 PM »
4.5.1.1 on Win XP

does PM write any files to the memory card from which it's ingesting?  i tried quitting (well, killing the process) and restarting, even reinstalling the app, but no use.

thx

It does write one really tiny file called .pmingest.dat which is used for incremental Ingest.

Can you manually copy the files off the card with Windows Explorer?

-Kirk

Offline pdlarry

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Re: Ingest hangs
« Reply #4 on: August 04, 2007, 11:28:42 PM »
Kirk,

I manually removed the .dat file from the memory card, and this resolved the problem...

PD

Offline Kirk Baker

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Re: Ingest hangs
« Reply #5 on: August 05, 2007, 12:19:23 AM »
I manually removed the .dat file from the memory card, and this resolved the problem...

Did you have Ingest set to do an Incremental Ingest?

-Kirk

Offline pdlarry

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Re: Ingest hangs
« Reply #6 on: August 05, 2007, 10:59:49 PM »
Yes, incremental ingest was checked.