Author Topic: 4.5.3 keeps staying in process list  (Read 7594 times)

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
4.5.3 keeps staying in process list
« on: December 12, 2007, 03:10:15 PM »
Hello,

i have just updated to 4.5.3 and i noticed that photo mechanic stays in the process list after i have closed it.
I use Vista Business 32Bit on a Core 2 Duo E6750 with 4 Gig Ram.

Best Regards Philipp

Online Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21717
    • View Profile
    • Camera Bits, Inc.
Re: 4.5.3 keeps staying in process list
« Reply #1 on: December 12, 2007, 03:41:37 PM »
Philipp,

i have just updated to 4.5.3 and i noticed that photo mechanic stays in the process list after i have closed it.
I use Vista Business 32Bit on a Core 2 Duo E6750 with 4 Gig Ram.

Does it matter if you basically do nothing and then quit PM, or do you have to perform some sort of operation before quitting?

-Kirk

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
Re: 4.5.3 keeps staying in process list
« Reply #2 on: December 12, 2007, 04:00:55 PM »
Hello Kirk,

if i have done nothing with 4.5.3 i closes correctly, if i open an contact sheet with 30 pictures from a 1D Mark II in it. It doesn`t close correctly and stays in the process list. Now i have two instances of pm in the process list. The old non working and a new one from the open programm. After closeing the new open one both stay in process list. Now a third one is open which also stays in the process list after closeing the program.

I use Kaspersky as virus scanner and now i have noticed that pm close correctly after disabeling the virusscanner. But with 4.5.2 pm closes correctly even with active virusscanner.

Best Regards
Philipp

[attachment deleted by admin]

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
Re: 4.5.3 keeps staying in process list
« Reply #3 on: December 12, 2007, 04:03:28 PM »
Update,

it is not the Virusscanner, even with closed virsusscanner does pm not close correctly an keeps staying in the process list.

Best regards
Philipp

Online Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21717
    • View Profile
    • Camera Bits, Inc.
Re: 4.5.3 keeps staying in process list
« Reply #4 on: December 12, 2007, 04:07:12 PM »
Philipp,

Update,

it is not the Virusscanner, even with closed virsusscanner does pm not close correctly an keeps staying in the process list.

OK, well I don't know what would make it not shut down properly but you can safely kill off those other instances with the Task Manager.

-Kirk

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
Re: 4.5.3 keeps staying in process list
« Reply #5 on: December 12, 2007, 04:19:34 PM »
Hello Kirk,

the problem is that even one instance of pm doesn't shut down properly. I have just installed 4.5.2 again to figure out if this version has the same problem, but this one shuts down properly even if i open a lot of contact sheets with lots of pictures in them. Only 4.5.3 keeps staying in memory after closeing.

Best regards
Philipp

Online Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21717
    • View Profile
    • Camera Bits, Inc.
Re: 4.5.3 keeps staying in process list
« Reply #6 on: December 12, 2007, 04:25:31 PM »
Philipp,

the problem is that even one instance of pm doesn't shut down properly. I have just installed 4.5.2 again to figure out if this version has the same problem, but this one shuts down properly even if i open a lot of contact sheets with lots of pictures in them. Only 4.5.3 keeps staying in memory after closeing.

I agree that it is a problem.  I am just telling you what you can do to get those instances to disappear.  If I am able to reproduce the problem I will fix it.

-Kirk

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
Re: 4.5.3 keeps staying in process list
« Reply #7 on: December 13, 2007, 12:41:56 AM »
Hello Kirk,

what can i do to make the analysis mor comfotable for you.

Best Regards

Philipp

Online Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21717
    • View Profile
    • Camera Bits, Inc.
Re: 4.5.3 keeps staying in process list
« Reply #8 on: December 13, 2007, 06:28:08 AM »
Philipp,

what can i do to make the analysis mor comfotable for you.

I'm just going to have to see if I can reproduce the problem locally.

Thanks,

-Kirk

Online Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 21717
    • View Profile
    • Camera Bits, Inc.
Re: 4.5.3 keeps staying in process list
« Reply #9 on: December 14, 2007, 11:24:35 AM »
Philipp,

what can i do to make the analysis mor comfotable for you.

I'm just going to have to see if I can reproduce the problem locally.

Follow up.  I tried to reproduce the problem on Windows Vista Ultimate edition and could not get it to fail to completely exit, ever.

-Kirk


Offline dwightmccann

  • Member
  • **
  • Posts: 52
    • View Profile
    • Dwight McCann Digital Imagery
Re: 4.5.3 keeps staying in process list
« Reply #10 on: December 16, 2007, 09:18:35 AM »
I remember this from a previous version where my WS_FTP Explorer caused the same style of thing ... perhaps it is some other poorly behaved application hanging PM.

Offline Faas

  • Member
  • **
  • Posts: 70
    • View Profile
Re: 4.5.3 keeps staying in process list
« Reply #11 on: December 16, 2007, 11:30:53 PM »
Thx for your searching Kirk, i have no WS-FTP installed. And 4.5.2 doesn't hang but i will deinstall FileZilla and give it a try

Best Regards
Philipp