Author Topic: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007  (Read 11817 times)

Offline Fotograf-BL

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Hello,
i have a great problem and I don't know why!

If i use Outlook 2007 to send picture to people, no picture is send, only the text.

and if I use Thunderbird, everything is good. Picture and text is send to the other person, but no
adress book is available.

Can somebody help me, that one of the two programms will work full? (i prefere outlook)

Nice wishes, Marc


Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #1 on: December 19, 2007, 07:22:31 AM »
Marc,

i have a great problem and I don't know why!

If i use Outlook 2007 to send picture to people, no picture is send, only the text.

and if I use Thunderbird, everything is good. Picture and text is send to the other person, but no
adress book is available.

Can somebody help me, that one of the two programms will work full? (i prefere outlook)

When you have PM set to review the email before sending do you see that the images have been attached to the email?

-Kirk


Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #2 on: December 19, 2007, 08:30:46 AM »
Hello, i don't know, but:

if i send the picture to my own adress and as bcc to the customer, in outlook i have all the pictures, but in all other e-mail clients there are no emails.

There is only a winmail.dat or no file.

Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #3 on: December 19, 2007, 09:14:28 AM »
Hello, i don't know, but:

if i send the picture to my own adress and as bcc to the customer, in outlook i have all the pictures, but in all other e-mail clients there are no emails.

There is only a winmail.dat or no file.

It sounds like a configuration problem with your Outlook 2007 application.  What happens if you manually attach image files to an email in Outlook 2007 and send the email?

-Kirk


Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #4 on: December 19, 2007, 11:44:20 AM »
there is no problem. it do without a problem!

Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #5 on: December 19, 2007, 12:54:06 PM »
there is no problem. it do without a problem!

OK, then we're going to have to figure out why your attachments are turning into winmail.dat files.  I'll see if I can find out anything with a few Internet searches.

-Kirk


Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #6 on: December 19, 2007, 03:04:04 PM »
oh, thanks, this would be nice, because than i can youse my adress book normaly...

Bute remember: winmail.dat only was shown by one friend of mine. Another said, that there was no
attachment. Only my wirds wich i have written in the text box.

Thanks a lot!

Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #7 on: December 19, 2007, 03:09:45 PM »
oh, thanks, this would be nice, because than i can youse my adress book normaly...

Bute remember: winmail.dat only was shown by one friend of mine. Another said, that there was no
attachment. Only my wirds wich i have written in the text box.

Try this first:

http://office.microsoft.com/en-us/outlook/HA101530181033.aspx

Then see if it works any better.

-Kirk

Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #8 on: December 20, 2007, 02:09:51 AM »
Ok, there was HTML in use!

Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #9 on: December 20, 2007, 06:53:13 AM »
Ok, there was HTML in use!

Does that mean your problem is solved?

-Kirk


Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #10 on: December 20, 2007, 10:34:01 AM »
no, sorry for my bad english ;-)

This should only mean, that html is in use, so that it should function, but it dosen't.

Offline Kirk Baker

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #11 on: December 20, 2007, 10:36:56 AM »
no, sorry for my bad english ;-)

This should only mean, that html is in use, so that it should function, but it dosen't.

OK, so what does it do now?

We have many customers that use Outlook 2007 with the Send Photos via email function and it works fine for them.  There has to be some sort of configuration issue on your end.  I don't know what it would be however.

-Kirk


Offline Fotograf-BL

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Re: No Picture if i send an E-MAIL threw Photo Mechanics with OUTLOOK 2007
« Reply #12 on: December 21, 2007, 05:39:55 AM »
can you give me your email adress and i will send you an email with outlook 2007 - so that you'll see what happens