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Author Topic: Uploading to Zenfolio issue  (Read 5530 times)

Offline stuuke

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Uploading to Zenfolio issue
« on: June 10, 2009, 09:51:28 AM »
I get the following error message when trying to upload to Zenfolio.

the file name[error: Unsupported image filename type for upload]

The files are a standard 001.name.JPG file naming structure. I am using PM 4.6.1. I searched the forum and wasn't able to locate any other threads regarding this issue. Has anyone else had this problem? I can create galleries but I can't upload the images.
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Offline Kirk Baker

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Re: Uploading to Zenfolio issue
« Reply #1 on: June 10, 2009, 10:05:27 AM »
Quote from: stuuke on June 10, 2009, 09:51:28 AM
I get the following error message when trying to upload to Zenfolio.

the file name[error: Unsupported image filename type for upload]

The files are a standard 001.name.JPG file naming structure. I am using PM 4.6.1. I searched the forum and wasn't able to locate any other threads regarding this issue. Has anyone else had this problem? I can create galleries but I can't upload the images.

Are the images you're uploading already JPEGs?  Are you uploading Originals or Saved as JPEG?

-Kirk
 
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Offline stuuke

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Re: Uploading to Zenfolio issue
« Reply #2 on: June 10, 2009, 11:03:03 AM »
The images are jpegs and I have it set to upload originals.
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Offline Kirk Baker

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Re: Uploading to Zenfolio issue
« Reply #3 on: June 10, 2009, 11:46:49 AM »
Quote from: stuuke on June 10, 2009, 11:03:03 AM
The images are jpegs and I have it set to upload originals.

I just tested it and it worked fine.  Can you post a screenshot of your settings in the Zenfolio template?  Use the 'Additional Options..." link when you compose your reply to upload your image.

-Kirk
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Offline stuuke

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Re: Uploading to Zenfolio issue
« Reply #4 on: June 10, 2009, 12:26:50 PM »
It appears to have problems with a sequence followed by a . then the filename. It uploads files with 001_filename instead of 001.filename
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Offline Kirk Baker

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Re: Uploading to Zenfolio issue
« Reply #5 on: June 10, 2009, 03:05:38 PM »
Quote from: stuuke on June 10, 2009, 12:26:50 PM
It appears to have problems with a sequence followed by a . then the filename. It uploads files with 001_filename instead of 001.filename


OK, so what is your renaming string exactly?  Or if you're not renaming, what is an example of a full filename that doesn't work?

-Kirk
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Offline stuuke

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Re: Uploading to Zenfolio issue
« Reply #6 on: June 10, 2009, 04:41:02 PM »
001.filename.jpg doesn't work. 001_filename.jpg does work.
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Offline Kirk Baker

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Re: Uploading to Zenfolio issue
« Reply #7 on: June 10, 2009, 07:25:44 PM »
Quote from: stuuke on June 10, 2009, 04:41:02 PM
001.filename.jpg doesn't work. 001_filename.jpg does work.

OK.  I was able to reproduce the problem, but it appears to be on Zenfolio's end.  I'll contact them and see what can be done.

-Kirk
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Offline stuuke

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Re: Uploading to Zenfolio issue
« Reply #8 on: June 10, 2009, 07:37:37 PM »
Thanks for your help and quick response. The upload feature is definitely appreciated.
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Offline Kirk Baker

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Re: Uploading to Zenfolio issue
« Reply #9 on: June 12, 2009, 12:23:57 AM »
Quote from: stuuke on June 10, 2009, 07:37:37 PM
Thanks for your help and quick response. The upload feature is definitely appreciated.

The issue was in the Zenfolio Uploader template.  I have fixed it and it will be in the next update.

-Kirk
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