Author Topic: Corrupted files Canon 5D MkII  (Read 4270 times)

Offline juliengoldstein

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Corrupted files Canon 5D MkII
« on: June 23, 2009, 06:05:47 AM »
Hello,
since I got my new 5D MKII I allways have corrupted files. I just tag and copy to other folder. Both cameras do that. Any soft can open them after (to develop my raw, to photoshop...) I also found that it happened with jpeg files I am just tagging also in PM. Any idea what can happen? I am running mac OS 10.5.7
Thanks in advance.

Offline juliengoldstein

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Re: Corrupted files Canon 5D MkII
« Reply #1 on: June 23, 2009, 06:08:09 AM »
Sorry, I forgot informations I am using PM 4.6.1 and I have got 3 GO of RAM.

Offline Jerry H

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Re: Corrupted files Canon 5D MkII
« Reply #2 on: June 24, 2009, 09:32:57 AM »
Hello,

Please contact our support department for assistance with this matter, 503-547-2888.

Regards,
Jerry

Offline juliengoldstein

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Re: Corrupted files Canon 5D MkII
« Reply #3 on: June 24, 2009, 09:39:21 AM »
Is it a phone number? Is there anyway by email, I am based in France!
Best regards.
Julien


Offline Jerry H

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Re: Corrupted files Canon 5D MkII
« Reply #4 on: June 24, 2009, 09:54:06 AM »
I'll contact you privately.

-Jerry