Author Topic: Smugmug Upload Errors with 4.6.4 Beta 4  (Read 14422 times)

Offline RonD200

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Smugmug Upload Errors with 4.6.4 Beta 4
« on: May 01, 2010, 06:48:08 AM »
Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH
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Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #1 on: May 01, 2010, 06:50:57 AM »
Ron,

Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH

A URL is the error message?  Could you post a screen shot?

Thanks,

-Kirk

Offline RonD200

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #2 on: May 01, 2010, 07:23:44 AM »
Ron,

Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH

A URL is the error message?  Could you post a screen shot?

Thanks,

-Kirk


Opps sorry I did a Ctrl C in the Upload dialog box and thought I copied the error message, but it didn't.

Here's the error message I get:

HudsonSprings4-17-20100085.jpg[error:C:\Program Files\Camera Bits\Photo Mechanic 4.6\ruby/lib/ruby/1.8/resolve-replace.rb:19:in 'original_resolv_initialize':Bad file descriptor-connect(2)]

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Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #3 on: May 01, 2010, 07:37:29 AM »
Ron,

Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH

A URL is the error message?  Could you post a screen shot?

Opps sorry I did a Ctrl C in the Upload dialog box and thought I copied the error message, but it didn't.

Here's the error message I get:

HudsonSprings4-17-20100085.jpg[error:C:\Program Files\Camera Bits\Photo Mechanic 4.6\ruby/lib/ruby/1.8/resolve-replace.rb:19:in 'original_resolv_initialize':Bad file descriptor-connect(2)]

It is likely that your ISP's DNS isn't currently working.  See this thread:

http://forums.camerabits.com/index.php?topic=5486.0

-Kirk

Offline RonD200

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #4 on: May 01, 2010, 10:40:06 AM »
Ron,

Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH

A URL is the error message?  Could you post a screen shot?

Opps sorry I did a Ctrl C in the Upload dialog box and thought I copied the error message, but it didn't.

Here's the error message I get:

HudsonSprings4-17-20100085.jpg[error:C:\Program Files\Camera Bits\Photo Mechanic 4.6\ruby/lib/ruby/1.8/resolve-replace.rb:19:in 'original_resolv_initialize':Bad file descriptor-connect(2)]

It is likely that your ISP's DNS isn't currently working.  See this thread:

http://forums.camerabits.com/index.php?topic=5486.0

-Kirk



Kirk I went to the thread above and tried adding the fix to my HOSTS file and it still won't let me upload....

First I added this to my HOSTS file:

96.6.84.79     api.smugmug.com  and I got the same error message I received before.


Next I tried this address:

173.222.52.79     api.smugmug.com  When I used this address it wouldn't let me connect to Smugmug

Any ideas???

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Offline Jack Baty

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #5 on: May 01, 2010, 06:34:27 PM »
For the record, I'm seeing the same thing today with the beta and Smugmug uploads. I've only recently reopened my Smugmug account, so this is my first attempt, although the Zenfolio uploads are working fine.

I don't think it's DNS, as everything seems to resolve fine. SmugMug API Problem maybe?

Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #6 on: May 02, 2010, 07:39:37 AM »
Ron,

Hi, I just downloaded 4.6.4 beta 4 and I'm getting an error message when I try to upload files to Smugmug

I'm trying to upload to a gallery called Hudson Springs and I get this error message, it's pointing to the wrong location???

http://ronskinner.smugmug.com/Cleveland-Photographic-Society/Chippewa-Lake-Park/8091541_kQEGR#527273028_uZbVH

A URL is the error message?  Could you post a screen shot?

Opps sorry I did a Ctrl C in the Upload dialog box and thought I copied the error message, but it didn't.

Here's the error message I get:

HudsonSprings4-17-20100085.jpg[error:C:\Program Files\Camera Bits\Photo Mechanic 4.6\ruby/lib/ruby/1.8/resolve-replace.rb:19:in 'original_resolv_initialize':Bad file descriptor-connect(2)]

It is likely that your ISP's DNS isn't currently working.  See this thread:

http://forums.camerabits.com/index.php?topic=5486.0

-Kirk



Kirk I went to the thread above and tried adding the fix to my HOSTS file and it still won't let me upload....

First I added this to my HOSTS file:

96.6.84.79     api.smugmug.com  and I got the same error message I received before.


Next I tried this address:

173.222.52.79     api.smugmug.com  When I used this address it wouldn't let me connect to Smugmug

Any ideas???

Could you install 'dig' on your system and then do a check for me?

http://members.shaw.ca/nicholas.fong/dig/

Once installed, from a command line window (DOS prompt) enter:

dig api.smugmug.com

and report the results back here?

Thanks,

-Kirk

Offline Jack Baty

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #7 on: May 02, 2010, 09:37:07 AM »
Here's a dig from my machine...

; <<>> DiG 9.6.0-APPLE-P2 <<>> api.smugmug.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47106
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;api.smugmug.com.      IN   A

;; ANSWER SECTION:
api.smugmug.com.   300   IN   CNAME   api.smugmug.com.edgekey.net.
api.smugmug.com.edgekey.net. 19576 IN   CNAME   e1023.c.akamaiedge.net.
e1023.c.akamaiedge.net.   20   IN   A   72.246.148.79

Offline Yorkie

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #8 on: May 03, 2010, 06:00:37 AM »
I'm getting the same error with 4.6.3.

Previously, I had no difficulty uploading to Smugmug, but now I get this error:

2010-05-03 12:19:02   [ERROR]   /Users/Ian/Pictures/United Kingdom/Huddersfield/Sheepridge/_DSC0102.NEF   SmugMug   /Applications/Camera Bits/Photo Mechanic.app/Contents/ruby/lib/ruby/1.8/resolv-replace.rb:19:in `original_resolv_initialize': Connection refused - connect(2)

I got the pics up with Macdaddy, so the problem appears to be PM.

Ian B.

Offline nickw

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #9 on: May 03, 2010, 06:13:08 PM »
Hey guys I'm Nick from SmugMug.  There aren't any known issues with the SmugMug API right now that would be causing these problems.  I've heard from one user that is having a similar problem.  I'm also able to reproduce it.  I'm getting this error:

2010-05-03 19:56:08   [ERROR]   /Volumes/Drobo/ProDrv_022_100418/Sin For Charity - Through the Looking Glass/Leanne/Watermarked/NMW_100417_0920_wm.jpg   SmugMug   /Applications/Photo Mechanic.app/Contents/ruby/lib/ruby/1.8/resolv-replace.rb:19:in `original_resolv_initialize': Connection refused - connect(2)

I'm on OSX 10.5.8 with PM 4.6.3. 

The problem was brought to my attention on 4/24 and I reproduced on 4/26.  I tried again on 4/27 and could upload successfully with no errors.  I tried uploading again today and I'm getting the errors again and cannot upload anything through Photo Mechanic.

Kirk if you need any additional info from me or want to get in touch with our API developer let me know.  I had him look at this but since you use https for the uploads he couldn't look at the response you're receiving.

Nick

Offline Bill Kelly

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #10 on: May 03, 2010, 11:21:29 PM »
Hey guys I'm Nick from SmugMug.  There aren't any known issues with the SmugMug API right now that would be causing these problems.  I've heard from one user that is having a similar problem.  I'm also able to reproduce it.  I'm getting this error:

2010-05-03 19:56:08   [ERROR]   /Volumes/Drobo/ProDrv_022_100418/Sin For Charity - Through the Looking Glass/Leanne/Watermarked/NMW_100417_0920_wm.jpg   SmugMug   /Applications/Photo Mechanic.app/Contents/ruby/lib/ruby/1.8/resolv-replace.rb:19:in `original_resolv_initialize': Connection refused - connect(2)

Hi Nick,

Thanks for posting.  I was finally able to reproduce the error here this afternoon, and have been able to discover a bit more about what appears to be going on.  (We seem to have two issues: one related to https; the other related to server time-outs if we stall in sending data for about 5 seconds.)

I'll send you a private message on the forums so we can swap contact information.

Thanks!

Bill


Offline craig pulsifer

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #11 on: May 04, 2010, 10:39:31 AM »
Found this thread when I ran into similar problems with PM4.6.3.  Switched to 4.6.4 Beta on the outside chance that a fix was in place and wind up with same error:

100403_0001a.jpg [error: /Applications/Photo Mechanic.app/Contents/ruby/lib/ruby/1.8/resolv-replace.rb:19:in `original_resolv_initialize': Connection refused - connect(2)]

Very cool to see Nick joining forces with Kirk on this.  I'm sure that together, you will overcome the dark forces at work here.

~ craig
OSx 10.5.8; PM 4.6.4 beta

Offline Kirk Baker

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #12 on: May 05, 2010, 06:07:21 PM »
Everyone,

Please get the 4.6.4 beta 5 version:

http://forums.camerabits.com/index.php?topic=5527.0

Let me know if it does (or does not) solve your issue.

Thanks,

-Kirk

Offline RonD200

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #13 on: May 05, 2010, 07:48:24 PM »
Beta 5 fixed the upload to Smugmug problem for me, I just uploaded a photo successfully to Smugmug a few minutes ago!!!   :D

Thanks!
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Offline craig pulsifer

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Re: Smugmug Upload Errors with 4.6.4 Beta 4
« Reply #14 on: May 05, 2010, 07:50:04 PM »
Same... 14 5Mb files without a hitch. Well done, Kirk.