Author Topic: Send Photo via Email Error Message MIME format no Photos are arriving just Text  (Read 2786 times)

Offline 1234

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PM 4.6.5, Mac Os 10.5.8 Entourage.

I've been sending image without problems to date. Now I have a problem with "Send Photo via Email" on Mac Entourage Customers are receiving only Text or MIME Format no Pics?  no matter the size or format i send they are arriving as just Text message ...

Thread-Index: AcsjeJtg2jRyFo9rEd+f/wAfWz4I+A==
Mime-version: 1.0
Content-type: multipart/mixed;
   boundary="B_3361979925_250564"

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3361979925_250564
Content-type: text/plain;
   charset="US-ASCII"
Content-transfer-encoding: 7bit

...the rest is all text?  Can you help me?
thank you
1234

Offline Kirk Baker

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PM 4.6.5, Mac Os 10.5.8 Entourage.

I've been sending image without problems to date. Now I have a problem with "Send Photo via Email" on Mac Entourage Customers are receiving only Text or MIME Format no Pics?  no matter the size or format i send they are arriving as just Text message ...

Thread-Index: AcsjeJtg2jRyFo9rEd+f/wAfWz4I+A==
Mime-version: 1.0
Content-type: multipart/mixed;
   boundary="B_3361979925_250564"

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3361979925_250564
Content-type: text/plain;
   charset="US-ASCII"
Content-transfer-encoding: 7bit

...the rest is all text?  Can you help me?
thank you
1234

Does the same thing happen when you don't involve Photo Mechanic at all?  i.e. Can you create an email directly in Entourage and attach a JPEG and have it arrive properly?

-Kirk

Offline 1234

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Hi K!
no, the pics get through without any problem, although I don't cross off a Provider mistake here!?
I've tried sending Images without PM and they went through.

Offline Kirk Baker

  • Senior Software Engineer
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Hi K!
no, the pics get through without any problem, although I don't cross off a Provider mistake here!?
I've tried sending Images without PM and they went through.


OK, well I don't know what to think.  PM isn't sending the email, or even encoding the data for that matter.  All it does is use AppleScript to tell Entourage to create a new email, add recipients to it, add a subject, add a body, and add attachments, and optionally to send it. (depends on if you have the feature set to let you review the email before it is sent or not.)  Entourage is responsible for handling the instructions passed to it via AppleScript and for encoding and sending the email.

-Kirk