Author Topic: Error: Unable to save IPTC info  (Read 3988 times)

Offline HB

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Error: Unable to save IPTC info
« on: September 28, 2006, 11:54:06 AM »
I'm working with a contact sheet of images from 2005, and when I "edit caption" to change the IPTC data, the edits don't stick when I hit
"save"; I get the above error message without any more details or indication of what the problem is. Advice?

TIA,
Hannah
« Last Edit: September 28, 2006, 12:36:54 PM by HB »

Offline Kirk Baker

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Re: Error: Unable to save IPTC info
« Reply #1 on: September 28, 2006, 12:10:51 PM »
Hannah,

I'm working with a contact sheet of images form 2005, and when I "edit caption" to change the IPTD data, the edits don't stick when I hit
"save"; I get the above error message without any more details or indication of what the problem is. Advice?

I need more information from you:

What OS are you running?
What version of Photo Mechanic are you using?
What kind of files are you captioning?  (examples: JPEG, TIFF, NEF, CRW, CR2, etc.)

Thanks,

-Kirk

Offline HB

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Re: Error: Unable to save IPTC info
« Reply #2 on: September 28, 2006, 12:36:28 PM »
OS: Windows XP Professional
Photo Mechanic 4.4.3.2 trial version--am planning to buy it next week but could do so this week if it will help
File type: jpg

Thanks,
Hannah

Offline Kirk Baker

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Re: Error: Unable to save IPTC info
« Reply #3 on: September 28, 2006, 01:14:52 PM »
OS: Windows XP Professional
Photo Mechanic 4.4.3.2 trial version--am planning to buy it next week but could do so this week if it will help
File type: jpg

That should just work unless the JPEG was improperly formatted.  Could you send one of them to me?  Click on my name to the left of this message and send me a personal message.  I'll get you an email address to send the photo as an attachment...

Thanks,

-Kirk

Offline Kirk Baker

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Re: Error: Unable to save IPTC info
« Reply #4 on: September 29, 2006, 07:01:56 AM »
OS: Windows XP Professional
Photo Mechanic 4.4.3.2 trial version--am planning to buy it next week but could do so this week if it will help
File type: jpg

Just to follow up: Hannah sent me a photo which I was able to caption just fine with both the current Mac OS X and Windows XP versions of Photo Mechanic.

It turns out that she has read-only permission on the files locally on her system.  Thus, Photo Mechanic cannot update the files.

-Kirk