Author Topic: Zenfolio uploader not working on one of two identical workstations  (Read 2114 times)

Offline adrianlambert

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I'm having problems with one workstation using the Zenfolio uploader. I check the settings and choose the destination in the uploader pane then click upload. The pane closes but the upload progress window doesn't appear. There are no errors or warnings displayed and nothing is uploaded. From another workstation with the same settings the upload works exactly as it should. I've tried deleting the camera bits prefs in the ~Library/Preferences/ folder and reconfigured the uploader but this makes no difference.
PM version is 4.6.8 legacy on 10.5.8. Issue was the same with 4.6.7 though. Any ideas?

Offline adrianlambert

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #1 on: November 06, 2011, 08:01:33 PM »
Here's the console report from the upload error. HTH.

7/11/11 11:36:36 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] ditto: /Volumes/Media/ OUTBOX/FreoPorts20111107FIN/./BDPA20101220_0545_1.jpg: Invalid argument
7/11/11 11:37:12 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] [Mon Nov-07-2011 11:37:12.924][2973110272] scan_for_templates: ignoring empty search path(s)
7/11/11 11:37:14 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] [Mon Nov-07-2011 11:37:14.002][2973110272] scan_for_templates: ignoring empty search path(s)
7/11/11 11:47:27 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:27.757][2967695360] scan_for_templates: ignoring empty search path(s)
7/11/11 11:47:28 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:28.202][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:28 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:28.537][2967695360] http: opened
7/11/11 11:47:29 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:29.872][2967695360] http: Conn close
7/11/11 11:47:29 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:29.874][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.139][2967695360] http: opened
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.674][2967695360] http: Conn close
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.678][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.943][2967695360] http: opened
7/11/11 11:47:43 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:43.114][2967695360] http: Conn close
7/11/11 11:48:37 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] ditto: /Volumes/Media/ OUTBOX/FreoPorts20111107FIN/./BDPA20101220_0545_1.jpg: Invalid argument

Offline Kirk Baker

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #2 on: November 06, 2011, 09:11:38 PM »
Here's the console report from the upload error. HTH.

7/11/11 11:36:36 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] ditto: /Volumes/Media/ OUTBOX/FreoPorts20111107FIN/./BDPA20101220_0545_1.jpg: Invalid argument
7/11/11 11:37:12 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] [Mon Nov-07-2011 11:37:12.924][2973110272] scan_for_templates: ignoring empty search path(s)
7/11/11 11:37:14 AM [0x0-0x4e04e].com.camerabits.PhotoMechanic[1563] [Mon Nov-07-2011 11:37:14.002][2973110272] scan_for_templates: ignoring empty search path(s)
7/11/11 11:47:27 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:27.757][2967695360] scan_for_templates: ignoring empty search path(s)
7/11/11 11:47:28 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:28.202][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:28 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:28.537][2967695360] http: opened
7/11/11 11:47:29 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:29.872][2967695360] http: Conn close
7/11/11 11:47:29 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:29.874][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.139][2967695360] http: opened
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.674][2967695360] http: Conn close
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.678][2967695360] http: opening connection to www.zenfolio.com...
7/11/11 11:47:30 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:30.943][2967695360] http: opened
7/11/11 11:47:43 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] [Mon Nov-07-2011 11:47:43.114][2967695360] http: Conn close
7/11/11 11:48:37 AM [0x0-0x5b05b].com.camerabits.PhotoMechanic[1736] ditto: /Volumes/Media/ OUTBOX/FreoPorts20111107FIN/./BDPA20101220_0545_1.jpg: Invalid argument

I suggest contacting our support folks for issues like this.

Via email: support@camerabits.com
Telephone: 503-547-2888 during business hours

-Kirk

Offline adrianlambert

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #3 on: November 06, 2011, 09:23:05 PM »
Will do.
Ta

Offline adrianlambert

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #4 on: November 17, 2011, 05:05:21 AM »
I've sent two emails to support about this and had no response. Some assistance of some form would be much appreciated.

Offline Kirk Baker

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #5 on: November 17, 2011, 11:44:56 AM »
I've sent two emails to support about this and had no response. Some assistance of some form would be much appreciated.

Bob says he hasn't seen a message from you (but he can't be sure since your profile has the email address hidden.)  Perhaps try calling our support folks at (503) 547-2888

-Kirk

Offline adrianlambert

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Re: Zenfolio uploader not working on one of two identical workstations
« Reply #6 on: November 17, 2011, 03:43:05 PM »
Bob should have just asked the forum admin. My email is only hidden from the public as is the default. BTW there was no bounce so the emails made it to your servers ok. I'm in Western Australia so phoning is a bit awkward during my working day.