Author Topic: Error: Unable to save IPTC info for all .psd and some .jpg files  (Read 2415 times)

Offline tomoc

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Hi -

Just got this error for the first time on .psd files (from CS6) and some .jpg files. FWIW, the .psd files were converted from fuji xpro-1 raw files, though I don't see why that would matter. The .jpg files were just SOME of the iphone .jpg files I was keywording.

I'm running OS X 10.7.4  PM 4.6.9 and Photoshop CS6

I can't see any parallel to others who posted getting this error message.

Thanks
Tom
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Offline Kirk Baker

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #1 on: July 13, 2012, 05:20:58 PM »
Tom,

Are you able to write to the files?  (Do you have write privileges on the files?)

-Kirk

Offline tomoc

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #2 on: July 13, 2012, 05:26:02 PM »
Hi Kirk-

That stopped me in my tracks - one of the nasty features about Mac :-), but YES, I have read and write privileges on all the files.

Tom
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Offline Kirk Baker

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #3 on: July 13, 2012, 05:39:01 PM »
Tom,

That stopped me in my tracks - one of the nasty features about Mac :-), but YES, I have read and write privileges on all the files.

OK, so upload one of the JPEG files that you can't update any longer and we'll take a look at it.

Use the 'Attachments and other options' link when you're composing your reply to this message and there you'll be able to upload your JPEG file.

Thanks,

-Kirk

Offline tomoc

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #4 on: July 13, 2012, 05:49:33 PM »
Thanks, Kirk

This file is from an ipad - if it matters, from a retina display one.

I was more worried about the psd files?

Tom

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Offline Kirk Baker

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #5 on: July 13, 2012, 06:05:03 PM »
Tom,

I'm able to caption your sample image with both PM 4.6.9 and PM 5.0 public beta 3 without issue.

Perhaps try copying the files to a different directory or drive?

-Kirk

Offline tomoc

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #6 on: July 13, 2012, 06:10:59 PM »
Kirk-

That's why you are the super hero. I moved the folder to an external drive and it works fine.

Is there anything I should do to my current drive to fix this problem or should I just wait to see if it recurs?

Thanks again... Looking forward to 5 when it is out of beta

Tom
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Offline Kirk Baker

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #7 on: July 13, 2012, 06:12:03 PM »
Tom,

That's why you are the super hero. I moved the folder to an external drive and it works fine.

Is there anything I should do to my current drive to fix this problem or should I just wait to see if it recurs?

Thanks again... Looking forward to 5 when it is out of beta

Perhaps the folder containing these images is write protected?

-Kirk

Offline tomoc

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Re: Error: Unable to save IPTC info for all .psd and some .jpg files
« Reply #8 on: July 13, 2012, 06:14:14 PM »
No, that was the first thing I checked when you asked about permissions. I keyword once each month - this is the only folder that had any problems. I'll just wait to see if next month's work with similar files goes ok and chalk it up to data fairies or ask for more help then.

Have a great week end

Cheers,

Tom
Tom O'Connell
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TomOC@earthlink.net
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