Author Topic: How does one purchase  (Read 6212 times)

Offline isdoo

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How does one purchase
« on: November 06, 2006, 01:53:04 AM »
Hi,

I have emailed sales, but have not heard back yet.

However how can one buy the software.

I am not happy about sending credit card details via email, as this is just asking for them to be stolen by a third party.

What secure method is there?

I am very surprised that you do not have an online facility - is there any reason?

Thanks.

Offline denisbalibouse

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Re: How does one purchase
« Reply #1 on: November 06, 2006, 04:18:19 AM »
Sometimes i send 2 seperates emails one with card number and the other one with the "valid until".
But it is true that i had experience the same "slowliness" it took a few days before receiving the codes.

Offline RobertE

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Re: How does one purchase
« Reply #2 on: November 06, 2006, 04:31:22 AM »

Offline jimb

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Re: How does one purchase
« Reply #3 on: November 06, 2006, 06:12:41 AM »
I did it via phone at 503-531-8430, and the transaction was immediate including getting my registration code during the call.

Online Kirk Baker

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Re: How does one purchase
« Reply #4 on: November 06, 2006, 06:44:11 AM »
I have emailed sales, but have not heard back yet.

However how can one buy the software.

I am not happy about sending credit card details via email, as this is just asking for them to be stolen by a third party.

What secure method is there?

I am very surprised that you do not have an online facility - is there any reason?

We are currently working on a online sales site and hope to have it up by month's end.
Calling us directly at 503-531-8430 is the most secure and expedient method of purchasing Photo Mechanic.

-Kirk

Offline isdoo

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Re: How does one purchase
« Reply #5 on: November 07, 2006, 09:32:39 AM »
Thanks - what hours and what time zone are you in?

Online Kirk Baker

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Re: How does one purchase
« Reply #6 on: November 07, 2006, 09:39:13 AM »
Thanks - what hours and what time zone are you in?

I think it is from 9 AM to 5 PM, Pacific time zone.

-Kirk

Offline isdoo

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Re: How does one purchase
« Reply #7 on: December 02, 2006, 02:43:47 AM »
Drat - my trial has expired - and now I have to wait 50odd hours to purchase :(

I thought we lived in the 21st century ;)

Offline dbrouse

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Re: How does one purchase
« Reply #8 on: December 02, 2006, 04:26:32 AM »
Tisk tisk...Kirk gives you the information you need on November 7th and you wait until your trail expires?  Hmmmmm...I don't think you're gonna get much sympathy from the crowd here

I purchased a new machine and installed on it last week...needed my code, I called and had it in less than 3 minutes. 

Delane
Delane B. Rouse/Rouse Photography Group, LLC
Mac OS: Version 10.7.4, Build 12713

Offline isdoo

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Re: How does one purchase
« Reply #9 on: December 02, 2006, 08:54:43 AM »
Nice way to speak to a new customer. :( :(

For your information, I was in hospital :(

All I want to do is to buy the software that I require - I am too used to buying online and getting the ability to use it straight away.

I just wonder how many people have gone elsewhere because they can't buy it online.

Sadly it means I have to phone it up during the night -hardly a way to purchase online software. :(

Thanks again.

Online Kirk Baker

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Re: How does one purchase
« Reply #10 on: December 02, 2006, 09:03:54 AM »
Nice way to speak to a new customer. :( :(

For your information, I was in hospital :(

All I want to do is to buy the software that I require - I am too used to buying online and getting the ability to use it straight away.

I just wonder how many people have gone elsewhere because they can't buy it online.

Sadly it means I have to phone it up during the night -hardly a way to purchase online software. :(

Thanks again.

Please understand that Mr. Rouse does not speak for Camera Bits, Inc.

Yes I agree that online purchasing would be better, especially in your circumstances.  In the meantime I would be happy to issue you a temporary password that will get you going again until you have time to order the software directly.

Contact me privately by clicking on my name to the left of this message and then send me a message with your full name/company name and the department you work in, if any.

-Kirk
 

Offline isdoo

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Re: How does one purchase
« Reply #11 on: December 02, 2006, 09:20:48 AM »
Thanks - he wasn't to know. Message sent.