Author Topic: SFTP error issue  (Read 2268 times)

Offline jlevac

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SFTP error issue
« on: February 08, 2013, 07:46:10 AM »
I'm having an issue filing with sftp.  Here is the error code.  The tech guys don't understand it and are blaming the software.  I would be surprised if it was a software issue.  My guess it's a server issue but i'm no expert. Any help would be appreciated.  Thanks

_A6C9434.jpg [error: /Applications/Photo Mechanic.app/Contents/ruby/lib/ruby/1.8/net/ssh/verifiers/strict.rb:49:in `process_cache_miss': fingerprint 4c:82:5e:eb:69:72:1d:41:44:4b:ab:99:74:ea:26:e4 does not match for "ftp.postmedia.com,204.187.151.169"]

Offline Kirk Baker

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Re: SFTP error issue
« Reply #1 on: February 08, 2013, 07:55:02 AM »
What version of PM are you running?  What OS are you running PM on?

-Kirk

Offline jlevac

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Re: SFTP error issue
« Reply #2 on: February 08, 2013, 08:04:09 AM »
OS 10.6.8
PM 4.6.9

Offline Kirk Baker

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Re: SFTP error issue
« Reply #3 on: February 08, 2013, 02:27:36 PM »
It looks like the host key changed, and we don't have hooks for bringing up a UI and allowing editing of your ~/.ssh/known_hosts file
We suggest you try connecting to the same server using the command line sftp which should then tell you which line to delete in your ~/.ssh/known_hosts file.

Your tech guys should be able to help you with this.

-Kirk

Offline jlevac

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Re: SFTP error issue
« Reply #4 on: February 08, 2013, 07:36:53 PM »
thanks