Author Topic: Crash on Registration on Tablet  (Read 2053 times)

Offline sebastianbremen

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Crash on Registration on Tablet
« on: August 12, 2013, 02:14:48 AM »
Hello World!

Trying to install my PM  (Version 5 Build 13857) on my new WIN 8 (NOT RT!!) Tablet Iconia W511 it repeatetly crashes after I press the "Lookup Registration" (further "Yes" and "Yes, allow Camera Bits bla bla " the network access) - a Win altert window pops up

PM doesn't work any more
Due to a problem the program isn't executed properly
Bla bla
[Close Program]

The tablet even runs Adobe Camera Raw, Premiere and PS, has 2 GB RAM, so the minimum requirements should be fulfilled!

Thanks for any hint!
Sebastian

Working since 2012 on https://www.mut-tour.de: As Initiator and "art director" I deal a lot with my and other photographers images and am happy to leave fuggin' Adobe's subscription trap. Hoping camera bits guys keep on programming.

Offline Kirk Baker

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Re: Crash on Registration on Tablet
« Reply #1 on: August 12, 2013, 06:35:32 AM »
Sebastian,

Trying to install my PM  (Version 5 Build 13857) on my new WIN 8 (NOT RT!!) Tablet Iconia W511 it repeatetly crashes after I press the "Lookup Registration" (further "Yes" and "Yes, allow Camera Bits bla bla " the network access) - a Win altert window pops up

Lookup Registration simply launches a web browser to take you to your account so you can look up your registration info.  Why something as simple as launching a URL would crash, I do not know.  If you already know your licensing details and have entered them already, please click the "Register" button instead.

HTH,

-Kirk

P.S. Get the latest version (build 13915) since yours is an older build.

Offline sebastianbremen

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Re: Crash on Registration on Tablet
« Reply #2 on: August 15, 2013, 12:36:09 AM »
Hi Kirk!
True! Just "Registering" it, worked fine. Thanks.
But: updating it out of the software itself tells me: "is up to date..."

Further: In this forum: how can I receive notifications about new responses on my thread? Can't find the "Stick-to"-Button..

Thanks and all the best, Sebastian
Working since 2012 on https://www.mut-tour.de: As Initiator and "art director" I deal a lot with my and other photographers images and am happy to leave fuggin' Adobe's subscription trap. Hoping camera bits guys keep on programming.

Offline Sven

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Re: Crash on Registration on Tablet
« Reply #3 on: August 15, 2013, 01:08:36 AM »
Hi Sebastian!

Just when you are posting click "Attachments and other options" and tick the "Notify me of replies".

Sven
Changed from behind the cam to one who buys images as I started to run. No cam or lens left.

Offline sebastianbremen

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Re: Crash on Registration on Tablet
« Reply #4 on: August 15, 2013, 02:22:00 AM »
ok, thanks, now I got it!
Working since 2012 on https://www.mut-tour.de: As Initiator and "art director" I deal a lot with my and other photographers images and am happy to leave fuggin' Adobe's subscription trap. Hoping camera bits guys keep on programming.

Offline Kirk Baker

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Re: Crash on Registration on Tablet
« Reply #5 on: August 15, 2013, 06:16:36 AM »
Sebastian,

True! Just "Registering" it, worked fine. Thanks.
But: updating it out of the software itself tells me: "is up to date..."

What build number does the About box say you're running?

-Kirk