Author Topic: Can´t refresh contactsheet  (Read 8428 times)

Offline pano

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Can´t refresh contactsheet
« on: November 03, 2013, 01:17:21 PM »
I´m running PM 15011 under Mac OS X 10.9 After updating to the new (15002) Version of PM it´s impossible to update the contact-sheet. Neither with command-/ nor with F5 or over the menu.
I even updated the preferences, but it´s all the same after it.
Any solution for that?
Greetings from germany,
pano

Offline Kirk Baker

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Re: Can´t refresh contactsheet
« Reply #1 on: November 03, 2013, 02:19:46 PM »
pano,

I´m running PM 15011 under Mac OS X 10.9 After updating to the new (15002) Version of PM it´s impossible to update the contact-sheet. Neither with command-/ nor with F5 or over the menu.
I even updated the preferences, but it´s all the same after it.

Update in what way?  The Cmd-? causes PM to rescan the contact sheet's folder(s) for new files/renamed files/removed files.  F5 just re-sorts what is currently in the contact sheet.

So when you issue the Rescan command you can tell it isn't working by the observation of what?  You expected new files to appear/disappear?  Did you change the contents of the directory that you were browsing as a contact sheet?

-Kirk

Offline pano

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Re: Can´t refresh contactsheet
« Reply #2 on: November 03, 2013, 03:20:10 PM »
While I´m exporting pics from lightroom I´m seeing a black pic with red letters "unsupported format variant". In former versions i could see the final pic after the lightroom export finished, at least when I rescanned the folder. In the last two versions it´s impossible to get a preview of new photos.


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Offline Sysyphus

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Re: Can´t refresh contactsheet
« Reply #3 on: November 04, 2013, 03:49:48 PM »
Don't know if this is related, but when I renamed the folder where the pics were ingested, all photo previews turned gray. They weren't permanently "damaged" as Capture one sees them just fine.
**Edit**
I am also unable to change any of the IPTC info
« Last Edit: November 04, 2013, 05:23:46 PM by Sysyphus »

Offline pano

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Re: Can´t refresh contactsheet
« Reply #4 on: November 06, 2013, 02:21:17 AM »
Hi Kirk,
any ideas how to resolve this issue?
Thx in advance,
Volker

Offline Kirk Baker

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Re: Can´t refresh contactsheet
« Reply #5 on: November 06, 2013, 05:44:13 AM »
Volker,

any ideas how to resolve this issue?

We're working on a solution.  There is currently no workaround other than to restart PM.

-Kirk

Offline SamFrost

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Re: Can´t refresh contactsheet
« Reply #6 on: November 06, 2013, 07:35:00 AM »
Just for the record, I have the same problem when exporting from Lightroom, though I am still running OS X 10.8.5. Restarting PM is the only solution I have found.

Offline pano

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Re: Can´t refresh contactsheet
« Reply #7 on: November 07, 2013, 10:23:20 AM »
Volker,

any ideas how to resolve this issue?

We're working on a solution.  There is currently no workaround other than to restart PM.

-Kirk

thx kirk

Offline pano

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Re: Can´t refresh contactsheet
« Reply #8 on: November 12, 2013, 05:08:55 AM »
Wow, that was a fast fix. Thanks a lot for that!