Author Topic: Error when cropping to "35mm Frame"  (Read 1450 times)

Offline vabiro

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Error when cropping to "35mm Frame"
« on: November 24, 2013, 11:03:11 AM »
Hi,

I just installed PM5 on my new MacBook Pro, and when I try to use the constrain to 35mm Frame setting while cropping it gives me the error: Error Loading Snapshot.

Any suggestions what could be going on?

Thanks
Victor

Online Kirk Baker

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Re: Error when cropping to "35mm Frame"
« Reply #1 on: November 27, 2013, 12:54:50 PM »
Victor,

I just installed PM5 on my new MacBook Pro, and when I try to use the constrain to 35mm Frame setting while cropping it gives me the error: Error Loading Snapshot.

Is this happening with old snapshots or are you able to create a new snapshot and choose it and immediately get an error?  If creating and loading a new snapshot works fine, then delete your old snapshots and create new ones.

Before you do that though, it would be nice to see one of your snapshots so I could try and reproduce the problem.  Hold down the Option key while you choose one of your snapshots and a Finder window will come forward and show you your snapshot files.

Thanks,

-Kirk