Author Topic: Unable to access editing program  (Read 3160 times)

Offline Orbea2010

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Unable to access editing program
« on: March 04, 2014, 05:27:43 PM »
When I am viewing pictures in Photo Mechanic and I want to edit them in NX2 and I click on the edit photo button NX2 starts to load up and then quits and presents an error message.  If I click on the icon in my dock it loads without difficulty What is up? My operating system is Mac OS 10.9.2.
I  reinstalled both Capture NX2 (v2.3.0) and Photo Mechanic (v5 build 15227).  It did not help
I appreciate any help you can give me

Offline Kirk Baker

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Re: Unable to access editing program
« Reply #1 on: March 04, 2014, 05:31:29 PM »
What does the error message say?

-Kirk

Offline Orbea2010

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Re: Unable to access editing program
« Reply #2 on: March 05, 2014, 11:49:03 PM »
Capture NX 2 quite unexpectantly
Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
rocess:         Capture NX 2 [3315]
Path:            /Applications/Capture NX 2/Capture NX 2.app/Contents/MacOS/Capture NX 2
Identifier:      com.nikon.CaptureNX 2
Version:         2.4.0 (2.4.0)
Code Type:       X86-64 (Native)
Parent Process:  launchd [166]
Responsible:     Capture NX 2 [3315]
User ID:         501

There is more but it goes on and on maybe this makes sense to you

Date/Time:       2014-03-05 23:43:13.240 -0800
OS Version:      Mac OS X 10.9.2 (13C64)
Report Version:  11
Anonymous UUID:  C7E790CD-7BC0-68BD-28AC-93BFCF590273

Sleep/Wake UUID: 4DF048B0-2199-472F-81CD-4B228CB9F1BD

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
    __TEXT                 0000000100000000-0000000100274000 [ 2512K] r-x/rwx SM=COW  /Applications/Capture NX 2/Capture NX 2.app/Contents/MacOS/Capture NX 2

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   NXEngine.dylib                   0x0000000100bbd5ac IPMinfo::getIPMlibrary(char const*) + 28
1   NXEngine.dylib                   0x0000000100724bc3 Engine::Engine(char const*, char const*) + 419
2   NXEngine.dylib                   0x00000001007324ed createEngine(Engine*&, char const*, char const*) + 333
3   NXEngine.dylib                   0x000000010073d5c4 createEngine + 36
4   com.nikon.CaptureNX 2            0x00000001000af0f0 +[TrialRegisterHelper createEngine:registered:splash:cachePath:tempPath:] + 480
5   com.nikon.CaptureNX 2            0x0000000100007cca -[ApplicationManager applicationWillFinishLaunching:] + 554
6   com.apple.CoreFoundation         0x00007fff9764fe0c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
7   com.apple.CoreFoundation         0x00007fff97543a6d _CFXNotificationPost + 2893
8   com.apple.Foundation             0x00007fff968967ba -[NSNotificationCenter postNotificationName:object:userInfo:] + 68
9   com.apple.AppKit                 0x00007fff91936e6e -[NSApplication finishLaunching] + 440
10  com.apple.AppKit                 0x00007fff91936983 -[NSApplication run] + 128
11  com.apple.AppKit                 0x00007fff91921913 NSApplicationMain + 940
12  com.nikon.CaptureNX 2            0x0000000100002b78 start + 52


Offline Hayo Baan

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Re: Unable to access editing program
« Reply #3 on: March 06, 2014, 03:35:06 AM »
Hi Kirk,

While i do not suffer the crash as described, I have noticed something really strange too. When launching NX2 from PM, NX2 opens just fine and starts loading the specified file. This, however, does not finish and the frame for the file stays empty. Quitting NX2 and then starting it from the dock and then editing the file from PM, works just fine. So somehow, the way PM starts the editing app is slightly different from simply starting it manually (even when dropping a file on it).

This behaviour seems pretty reliable (albeit incorrect) and, to my knowledge, has been the case for quite some time.

Hope this helps you find and fix the problem.
Hayo Baan - Photography
Web: www.hayobaan.nl

Offline Kirk Baker

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Re: Unable to access editing program
« Reply #4 on: March 06, 2014, 06:16:33 AM »
Photo Mechanic launches apps with files via the "LaunchServices" API provided by Apple.  It basically sets up some data in a data structure and calls a function to launch the app.  After that API call, Photo Mechanic is not involved in the process.

Perhaps opening and keeping open Capture NX2 will be a solution.

It is my understanding that Nikon's Capture NX2 is at its end of life and will not be maintained.  I doubt there is much I can do with the LaunchServices API to make things more reliable.

-Kirk

Offline Hayo Baan

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Re: Unable to access editing program
« Reply #5 on: March 06, 2014, 09:14:49 AM »
Photo Mechanic launches apps with files via the "LaunchServices" API provided by Apple.  It basically sets up some data in a data structure and calls a function to launch the app.  After that API call, Photo Mechanic is not involved in the process.

I figured something like this would be the case already, hence my reluctance to post this problem earlier.

Perhaps opening and keeping open Capture NX2 will be a solution.

For me this sure always worked and was what I was doing as workaround for some time now, just need to remember doing so. Not a real problem.  ;)

I think/hope this will solve the problem for orbea2010 as well.

It is my understanding that Nikon's Capture NX2 is at its end of life and will not be maintained.  I doubt there is much I can do with the LaunchServices API to make things more reliable.

Yeah, with Capture NX-D released, Nikon will not continue to maintain NX2 any longer. Pity as NX-D really sucks at the moment. Ah well, time to switch my workflow for new images to ACR (and DNG, I think). Not a biggy as I am proficient with that too ;D

Cheers,
Hayo
Hayo Baan - Photography
Web: www.hayobaan.nl

Offline Soizic

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Re: Unable to access editing program
« Reply #6 on: March 07, 2014, 11:35:02 PM »
Why CNX2 version 2.4.0 ?
Now I have 2.4.6 on my mac.
Soizic (France)
MacBook Pro M1,Ventura, PM+ à jour, deepl translator