Author Topic: Updated to build 15451 and now having problems  (Read 1172 times)

Offline Yvan

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Updated to build 15451 and now having problems
« on: April 08, 2014, 03:45:05 PM »
Hi,

I never had any problem with PM. Tonight, as I updated to PM5 built 15451, PM became very slow and behave strangely.

a) it opens very rapidly about the first 50 photos (to fill my 30" display) but I have to wait minutes for the other grey slides to show images
b) it stops working once in a while, randomly
c) when it goes crazy, a light grey background appears everywhere, the window moves up half the menu bar, outside of the display, I can't click anywhere, etc.

I did the update as usual, never got any problem before.

I run Windows 7 64bits OS, 16Gb RAM, and data are on external HDD.

What could be happening?

Online Kirk Baker

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Re: Updated to build 15451 and now having problems
« Reply #1 on: April 08, 2014, 08:16:07 PM »
I never had any problem with PM. Tonight, as I updated to PM5 built 15451, PM became very slow and behave strangely.

a) it opens very rapidly about the first 50 photos (to fill my 30" display) but I have to wait minutes for the other grey slides to show images
b) it stops working once in a while, randomly
c) when it goes crazy, a light grey background appears everywhere, the window moves up half the menu bar, outside of the display, I can't click anywhere, etc.

I did the update as usual, never got any problem before.

I run Windows 7 64bits OS, 16Gb RAM, and data are on external HDD.

It sounds like you got a bad install.  I suggest uninstalling, and then reinstall build 15451.

-Kirk

Offline Yvan

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Re: Updated to build 15451 and now having problems
« Reply #2 on: April 11, 2014, 10:46:31 AM »
Thanks Kirk, I'll try that and let you know.

Yvan

Offline janeenadamsmartin

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Re: Updated to build 15451 and now having problems
« Reply #3 on: April 15, 2014, 06:32:58 AM »
I had the same thing.  The contact sheet would display, but if I switched away and then back again, I would have gray squares that would occasionally flash the image if my cursor passed over.   I will try installing again and report back.