Problem Saving as...

[mklass]

I am using PM 5 build 15800 on an MacBook Pro running OS X 10.9.5.

I recently installed Perfect PhotoSuite 9 and edited an image with it using the Smart Photo option. I then took the image into PS CC 2014 and cropped it. I saved it both as a PSD, and as a JPG.

I tried to have PM take the JPG and save it as another file, coverting it to sRGB from Arobe RGB, and making it smaller. It does does work. I get a PM message saying "There were errors during the save as operation."

I am able to do a save as on a different version of the file created in ACR and saved as a JPG, that did not touch Perfect Photo Suite. In fact the "save as" operation is a preset in PM that I have used hundreds of time with no problem.

Any idea what is happening here?

[Hayo Baan]

Hi Mick, strange... Can you upload a small sample file so I can see if I can reproduce it?

[Kirk Baker]

Mick,

Please post a sample image and a screenshot of your Save As settings so we can try and reproduce the problem.

Thanks,

-Kirk

[mklass]

Here ya go (files attached).


[attachment deleted by admin]

[Kirk Baker]

Mick,

You're using {headline} for your renaming and your image has no Headline field (all fields appear to be blank) and as such you end up with a blank file name.

-Kirk

[mklass]

That did it Kirk. I forgot that PS strip out the exif/iptc data and I needed to replace it.

Any chance of getting more helpful error messages?

[Kirk Baker]

Mick,

That did it Kirk. I forgot that PS strip out the exif/iptc data and I needed to replace it.

Any chance of getting more helpful error messages?

That one could definitely be improved.  But the best it would be able to do is report that the filename is invalid.  Variables expansion is handled by a different module and it wouldn't be able to report that the "Headline field is empty which resulted in an empty file name".  The context just isn't available.

-Kirk

[mklass]

That would at least provide a clue, especially if it could say "output file name" or something like that.

Thanks for the help, Kirk.