Author Topic: Capture Time Not Showing Up  (Read 1550 times)

Offline patricksmith04

  • Newcomer
  • *
  • Posts: 9
    • View Profile
Capture Time Not Showing Up
« on: August 07, 2015, 09:47:42 AM »
When transmitting images, my editors are telling me that the time field is cleared.

On my end, images appear with the correct time and display the correct camera sync time depending on location I am in.

I've tried going to: Tools -> Update Camera Dates And Times -> Clicking all three boxes in the bottom left hand corner and updating images. But still showing a cleared time field on their end.

I am using Canon 1DX cameras and updated Photo Mechanic 5.

Any help would be greatly appreciated!

Thanks! 

Offline MickO

  • Camera Bits Staff
  • Sr. Member
  • *****
  • Posts: 360
    • View Profile
    • Camera Bits
Re: Capture Time Not Showing Up
« Reply #1 on: August 07, 2015, 10:48:58 AM »
Do you know what they are using to look at the images?

-Mick

Mick O
Camera Bits

Offline patricksmith04

  • Newcomer
  • *
  • Posts: 9
    • View Profile
Re: Capture Time Not Showing Up
« Reply #2 on: August 07, 2015, 11:59:44 AM »
Getty Images software - GIFT

Offline MickO

  • Camera Bits Staff
  • Sr. Member
  • *****
  • Posts: 360
    • View Profile
    • Camera Bits
Re: Capture Time Not Showing Up
« Reply #3 on: August 07, 2015, 02:36:14 PM »
Are you possibly able to post one of the images here? Or a sample image that is showing the problem?  Use the "Attachments and other options" link at the bottom of the post window.

-Mick
Mick O
Camera Bits