Author Topic: Error Message Says Multi Users In Use (not true) how to reslove  (Read 2409 times)

Offline davetv13

  • Newcomer
  • *
  • Posts: 1
    • View Profile
Today photo mechanic after handling bout 2100 of 2500 images from a shoot locked up to the point it would not move to next frame or quite/close.  My only option was to re-start my Windows 8.0 laptop.  When I did I could no longer launch Photo mechanic getting the error message attached.  I am the only users on my laptop with it being the only copy I have loaded.  How can I resolve this so I can continue to use Photo Mechanic.   tired everything I know and then some.  Any and all help very appreciated.  I would hate to loose my culles (tagged and not tagged images and crops for 2100+ images).

David

[attachment deleted by admin]

Offline Kirk Baker

  • Senior Software Engineer
  • Camera Bits Staff
  • Superhero Member
  • *****
  • Posts: 24730
    • View Profile
    • Camera Bits, Inc.
Re: Error Message Says Multi Users In Use (not true) how to reslove
« Reply #1 on: August 14, 2015, 05:08:57 PM »
For this type of issue (needs troubleshooting) contact our support folks directly:

http://www.camerabits.com/support/

By email: support@camerabits.com

By phone: +1 503.547.2888

I suggest calling them.

-Kirk